Barista - Fast-Paced Hospital Café

Penn Medicine; Lancaster (Lancaster County); On-site; USD 17,000 - 21,000; Full time

Job summary

Penn Medicine in Lancaster, PA is seeking a customer-focused Barista to prepare espresso beverages, coffee drinks, and food items while delivering exceptional service. The position emphasizes high standards of food safety, cleanliness, and accuracy in a fast-paced hospital environment.

Responsibilities include following standardized recipes, handling POS transactions, restocking supplies, maintaining workstation cleanliness, and ensuring proper serving temperatures.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of food and beverage experience.
• Minimum 1 year of barista experience.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to follow established procedures and recipes.
• Strong attention to detail and commitment to food safety standards.

Responsibilities

• Prepare espresso beverages, coffee drinks, and other menu items using standardized recipes.
• Provide friendly, professional customer service and ensure customer satisfaction.
• Maintain cleanliness and organization of workstations, equipment, supplies, and service areas.
• Restock beverages, condiments, and supplies as needed.
• Follow HACCP food safety guidelines and maintain proper food handling procedures.
• Ensure proper food presentation, portion control, and serving temperatures.
• Accurately explain menu offerings and assist customers with selections.
• Process transactions through the POS system and handle cash and credit card payments.
• Merchandise and display food items according to established standards.
• Work efficiently to minimize wait times and maintain smooth customer flow.
• Communicate customer concerns to supervisors as appropriate.
• Perform additional duties as assigned.

Skills

Customer service

POS systems

Multitasking

Communication skills

Education

High School Diploma or GED

Tools

POS System

Job description

Penn Medicine in Lancaster, PA is seeking a customer-focused Barista to prepare espresso beverages, coffee drinks, and food items while delivering exceptional service. The position emphasizes high standards of food safety, cleanliness, and accuracy in a fast-paced hospital environment.

Responsibilities include following standardized recipes, handling POS transactions, restocking supplies, maintaining workstation cleanliness, and ensuring proper serving temperatures.