Barista - Dandelion

Snow King; Boston (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

The Boston Harbor Hotel is seeking a passionate Barista with a strong service orientation to craft and present beverages in their specialty coffee program. This role is key to creating memorable guest experiences and requires at least one year of coffee and retail experience. Join the team in a Forbes Five-Star, AAA Five-Diamond environment that values employee growth and exceptional service standards.

Benefits

Comprehensive health insurance

Retirement plans

Paid time off

On-site wellness programs

Local discounts

Employee rates on hotel stays

Qualifications

• At least 1 year of specialty coffee and retail experience required.
• Experience in a luxury environment preferred.
• Exceptional customer service and interpersonal skills vital.

Responsibilities

• Prepare and serve hot and cold beverages to guests.
• Sanitize work areas and maintain cleanliness of supplies.
• Ensure an excellent Forbes 5-star guest experience.

Skills

Customer service

Teamwork

Communication

Adaptability

Education

High School diploma or equivalent

Tools

POS system

Espresso machine

Coffee brewer

Job description

Property


About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

#PGH-BMC

Location Description

The Boston Harbor Hotel is Boston’s premier waterfront hotel, where luxury service is personal. We offer a competitive and comprehensive compensation and benefits package, as well as growth opportunity. All candidates must display superior service orientation, be willing to learn and work as part of our team. Due to the nature of our business, schedule flexibility is required for all positions.

Overview

JOB SUMMARY

We are seeking a passionate hospitality professional with strengths in service, a thorough understanding of the guest experience, and an exceptional Beyond Compare service attitude for the role of Barista at the Boston Harbor Hotel, Boston's only Forbes Five-Star, AAA Five-Diamond waterfront hotel. This role is instrumental in driving excellence through crafting and presenting beverages in the specialty coffee program at the Dandelion Marketplace and creating memorable, elevated experiences for every guest.

CANDIDATE PROFILE

Experience:

Must have at least (1) or more years of experience, with a combination of previous specialty coffee and retail experience. Luxury Environment experience is preferred.

KEY RESPONSIBILITIES

The primary responsibilities for the Barista include the following but are not limited to:

• Prepare and serve hot and cold beverages
• Sanitize work areas and supplies
• Knowledge of menu items including grab n’ go food and beverages
• Keep all supplies stocked and organized
• Create an excellent Forbes 5-star guest experience
• Receive and process payments on the POS system
• Serve prepared foods as necessary
• Take out garbage and recycling
• Maintain bakery and grab n go cases
• Operate all equipment including the espresso machine, coffee brewer and dishwasher
• Perform any other job-related duties as assigned.

Qualifications

JOB QUALIFICATIONS

In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:

• Demonstrate the ability to work cohesively with a team
• Self-directed, motivated and demonstrate exceptional customer service and interpersonal skills
• Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable
• Maintain a coachable and emotionally mature demeanor toward your teammates, management and guests
• Must be familiar with the local area
• Ability to transport (pull, push) up to 50 lbs

The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.