Barista: Create Welcoming Coffee Moments

Kroger-54356a7; Blue Ash (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Associate discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger is hiring for a customer service role at 4100 Hunt Rd, Blue Ash, OH. You will provide exceptional service in a safe environment, assist customers, answer product questions and promote teamwork among staff.

Responsibilities include preparing beverages, offering samples, ensuring product freshness, using espresso equipment, and following safety guidelines. On-site position with opportunities for growth and comprehensive benefits.

Qualifications

• Create an environment where customers feel welcome and appreciated.
• Gain knowledge of products and respond to questions and suggestions.
• Collaborate with associates to promote teamwork.
• Prepare beverages to recipe standards and customer requests.
• Offer product samples and inform customers of coffee shop specials.
• Provide fresh products in correct portions and manage inventory.
• Follow equipment guidelines and use coffee shop tools properly.
• Check product quality and review sell-by dates.
• Adhere to safety programs and report hazards to management.
• Work effectively in a fast-paced environment and resolve conflicts professionally.
• Support customers including minors and older adults with care.
• Perform essential job functions with or without accommodation.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Gain and maintain knowledge of products and respond to questions and recommendations.
• Collaborate with associates and promote teamwork to help achieve store goals.
• Prepare beverage selections to recipe standards and to customer requests using proper equipment.
• Offer product samples and inform customers of coffee shop specials.
• Provide customers with fresh products and correct portion sizes to prevent shrink.
• Use coffee shop equipment according to guidelines and label/inventory ingredients.
• Check product quality to ensure freshness and review sell-by dates.
• Operate espresso machines, blenders, scales and steamers safely.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.

Skills

Customer service

Teamwork

Communication

Problem solving

Tools

Espresso machine

Job description

Kroger is hiring for a customer service role at 4100 Hunt Rd, Blue Ash, OH. You will provide exceptional service in a safe environment, assist customers, answer product questions and promote teamwork among staff.

Responsibilities include preparing beverages, offering samples, ensuring product freshness, using espresso equipment, and following safety guidelines. On-site position with opportunities for growth and comprehensive benefits.