Barista — Create Delightful Coffee Experiences

The Kroger Co.; Anchorage (AK); Vor Ort; USD 21.000 - 25.000; Teilzeit

Zusammenfassung

The Kroger Co. in Anchorage is seeking a customer-focused team member for our coffee shop department. You will deliver exceptional service, answer questions about products, and help customers find items to meet their needs.

You will work with teammates to reach store goals, prepare beverages per recipes, and handle transactions with accuracy and care. Prior experience is a plus; reliability and a friendly, honest attitude are essential.

Qualifikationen

• Excellent customer service skills.
• Any previous comparable experience.

Aufgaben

• Create an environment that makes customers feel welcome, important and appreciated.
• Gain knowledge of products sold within the department and respond with questions and suggestions about products.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Prepare beverage selections to recipe and standards and to customer requests using proper equipment; tender transactions using company best practices.
• Offer product samples to help customers discover new items or products and inform customers of coffee shop specials.
• Provide customers with fresh products and correct portion size (or close to the amount ordered) to prevent shrink.
• Recommend coffee shop items to customers to ensure they get the products they want and need.
• Use all equipment in coffee shop such as refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness; review sell by dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents; report safety risks, issues or illegal activity to store management.

Kenntnisse

Customer service

Jobbeschreibung

The Kroger Co. in Anchorage is seeking a customer-focused team member for our coffee shop department. You will deliver exceptional service, answer questions about products, and help customers find items to meet their needs.

You will work with teammates to reach store goals, prepare beverages per recipes, and handle transactions with accuracy and care. Prior experience is a plus; reliability and a friendly, honest attitude are essential.