Barista: Craft Coffee & Welcoming Service

Kroger Family of Companies; Redmond (OR); On-site; USD 26,000 - 34,000; Full time

Job summary

Kroger Family of Companies in Redmond, Oregon, seeks a team member to deliver exceptional customer service in a busy store environment. You will answer questions about department products, promote teamwork, and prepare beverages to standard recipes while handling transactions with care.

Responsibilities include stocking, labeling, and inventorying merchandise, suggesting items to customers, and ensuring freshness and correct portions.

Qualifications

• Excellent customer service skills.
• Ability to interact with customers and coworkers professionally.
• Ability to follow directions and work in a fast-paced environment.

Responsibilities

• Create an environment where customers feel welcome and appreciated.
• Know products in the department and be ready to respond to questions.
• Collaborate with associates to achieve store goals.
• Prepare beverages to recipes and standard, and handle transactions.
• Offer product samples and inform customers of coffee shop specials.
• Ensure freshness and correct portion sizes of products.
• Recommend coffee shop items to meet customer needs.
• Use coffee shop equipment according to guidelines; label and inventory ingredients.
• Check sell-by dates and maintain quality.
• Operate espresso machines, blenders, scales and steamers.
• Label, stock and inventory merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Stay current with ads and promotions.
• Ensure safety procedures and report unsafe conditions.
• Inspect equipment and report maintenance needs.
• Notify management of accidents or safety risks.
• Work cooperatively in high-paced environments.
• Handle conflicts in a professional manner.
• Maintain honesty and integrity in customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Provide support for minors, individuals with special needs, and older adults.
• Perform essential duties with or without reasonable accommodation.

Skills

Excellent customer service

Job description

Kroger Family of Companies in Redmond, Oregon, seeks a team member to deliver exceptional customer service in a busy store environment. You will answer questions about department products, promote teamwork, and prepare beverages to standard recipes while handling transactions with care.

Responsibilities include stocking, labeling, and inventorying merchandise, suggesting items to customers, and ensuring freshness and correct portions.