Barista: Craft Coffee & Warm Guest Experiences

SSA Consulting Group; Royal Oak (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Overtime pay

Meal plan & employee discounts

401(k) with company match

Bereavement leave

Holiday pay (1.5x)

Paid sick leave

Job summary

SSA Consulting Group is seeking a Barista in Royal Oak, Michigan. This role involves preparing beverages and food items, maintaining equipment and cleanliness, and delivering warm guest experiences in a fast-paced setting.

The ideal candidate will have strong customer service skills, be a team player, and able to work varied hours including nights and weekends. Training and safety adherence are emphasized to ensure consistent quality and service.

Qualifications

• Barista experience preferred.
• Strong interpersonal and communication skills.
• Ability to work varied hours including nights and weekends.
• Maintain cleanliness and safety of work area and equipment.

Responsibilities

• Prepare coffee, tea and beverages per shop standards.
• Maintain cleanliness of machines and work area.
• Perform opening and closing responsibilities and prep as needed.
• Provide warm, welcoming guest experiences and assist as needed.
• Meet daily service, safety, quality, and merchandising standards.
• Respond to guest feedback and report issues to supervisor.
• Stay knowledgeable about menu items and prices for guests.
• Perform other tasks as needed.

Skills

Customer service

Communication

Team player

Multitasking

Cash handling

Job description

SSA Consulting Group is seeking a Barista in Royal Oak, Michigan. This role involves preparing beverages and food items, maintaining equipment and cleanliness, and delivering warm guest experiences in a fast-paced setting.

The ideal candidate will have strong customer service skills, be a team player, and able to work varied hours including nights and weekends. Training and safety adherence are emphasized to ensure consistent quality and service.