Barista: Craft Coffee & Warm Customer Experience with Tips

GoCoDough; Arlington (VA); On-site; Full time

Job description

Job Title

Barista

About the Role

Good Company Doughnuts & Cafe is looking for the right person to help us provide exceptional experiences to our patrons while executing our Specialty Coffee and Beverage Programs with lots of smiles, expertise, and teamwork! Our amazing coffee, doughnuts and food shine on their own, but we know it takes an A-list front of the house team to consistently deliver exceptional customer service. Our Baristas are creative, hardworking, knowledgeable and full of personality. Do you have what it takes to join the team?

Location

672 N. Glebe Road, Arlington, VA (BALLSTON)

Shift

Days – includes some Weekends / Holidays (with some flexibility)

Compensation

$15 - $16 per hour + Tips (guaranteed minimum hourly with tips $20)

Benefits

• Paid Training
• Free Shift Meal
• Flexible Schedule
• Employee Referral Program
• Team building activities
• Paid time off (Full-time Team Members)
• Profit Sharing (Full-Time Team Members)
• Health/Vision/Dental Insurance (Full-time Team Members)
• Employee Discount – Food, Coffee, Tea, Doughnuts, Merchandise
• Opportunity for development and advancement in a successful, growing company.

Responsibilities

• Maintain a welcoming attitude and guide customers through menus, make recommendations.
• Know your customers and foster professional relationships. Know what your regulars typically order.
• Maintain work areas in a neat and hygienic manner, including but not only: blenders, beverage machinery, tables, shelves, floors, tools and implements.
• Describe tasting notes of all specialty beverages articulately to customers.
• Regularly taste coffee and tea beverages to maintain quality standards.
• Demonstrate skill in basic latte art.
• Master Point of Sale and other applications.
• Maintain 100% accuracy when completing customer transactions and handling money.
• Complete checklists, ie. opening / closing / cleaning, always setting next shift up to succeed.
• Package food and doughnut orders neatly and quickly in accordance with packing guidelines.
• Learn menus and keep abreast of changes to communicate ingredients effectively to customers.
• Ensure all food and drink meet food safety and quality standards and prevent cross-contamination.
• Check product quality and maintain FIFO (first in, first out) and notify supervisor of non-conformance.
• Receive and help put away inventory items, such as paper goods, coffee, milk, etc.
• Maintain cleanliness, including, but not limited to: FOH, patio, bathrooms, table-tops, chairs, floors.
• Remove trash and recycling materials as needed and ensure proper disposal in dumpsters.
• Work with team to complete weekly/monthly cleaning and maintenance schedules of beverage related equipment.
• Strictly adhere to food safety laws and standards.
• Be timely and dependable.
• Ensure total customer satisfaction. no one likes to get home to find we forgot the cream in their coffee.
• Communicate with your team and foster a positive work environment.
• Perform other related duties as implied or assigned.

Qualifications

• Food Handler Certification (MUST obtain within 90 days of start).
• Ability to follow recipes.
• Ability to work both independently and as a cooperative member of a team.
• Ability to follow verbal and written instructions.
• Ability to prioritize and compete assigned tasks.
• Legal right to work in the United States.
• Ability to lift up to 25 lbs.
• Ability to stand for long periods – you will be standing/walking most of your shift (up to 8 hours).
• Ability to stoop and to reach overhead at or above shoulder height.
• Possess Fine motor dexterity.
• Fluency to read and communicate in English.

Job Types

Full-time, Part-time