Barista - Craft Coffee, Upsell & Growth

HMSHost; Boston (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holiday pay

Meal benefits

Transportation benefits

401(k) with company match

Life insurance

Tuition reimbursement

Employee assistance program

Training and career growth

Referral program

Job summary

HMSHost is seeking a friendly Barista to join our Starbucks location. You will greet customers, take orders, and prepare drinks to HMSHost and Starbucks standards while providing excellent customer service.

You will handle transactions, educate customers on coffee options, and maintain a clean, stocked serving area to ensure a smooth, high-quality experience during all shifts. The role requires the ability to communicate clearly, stand for long periods, and work well under the busier hours

Qualifications

• Demonstrates friendly, enthusiastic and outgoing interaction with customers.
• Ability to learn and maintain knowledge of Starbucks products and HMSHost procedures.
• Some cash handling and customer service experience preferred.

Responsibilities

• Greet customers and take orders, upsell products where appropriate.
• Prepare all drink orders to Starbucks and HMSHost standards.
• Operate cash register; handle payments and provide correct change.
• Educate customers about coffee beans, preparation and home brewing methods.
• Keep customer areas clean and stocked; follow safety and security policies.

Skills

Customer service

Cash handling

Communication

Upselling

Teamwork

Job description

HMSHost is seeking a friendly Barista to join our Starbucks location. You will greet customers, take orders, and prepare drinks to HMSHost and Starbucks standards while providing excellent customer service.

You will handle transactions, educate customers on coffee options, and maintain a clean, stocked serving area to ensure a smooth, high-quality experience during all shifts. The role requires the ability to communicate clearly, stand for long periods, and work well under the busier hours