Barista: Craft Coffee & Memorable Guest Experiences

Pacific Hospitality Group; Phoenix (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Pacific Hospitality Group is hiring a Barista to prepare and serve high-quality coffee and related beverages while delivering exceptional guest service. You will maintain a clean, welcoming cafe environment and ensure food safety and operating standards are met.

The role requires teamwork, strong communication, and the ability to work in a fast-paced setting. Previous barista or customer service experience is preferred, and weekend/early-morning shifts are common to meet guest demand.

Qualifications

• High school diploma or equivalent preferred.
• Previous barista, café, restaurant, or customer service experience preferred.
• Knowledge of coffee preparation techniques and espresso equipment is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Basic math and cash-handling skills.
• Ability to work flexible schedules, including weekends, holidays, and early mornings.

Responsibilities

• Prepare and serve coffee, espresso drinks, teas, and specialty beverages according to company recipes.
• Greet guests warmly and provide friendly, attentive service.
• Take customer orders accurately and process payments through the POS system.
• Recommend menu items and upsell products when appropriate.
• Maintain cleanliness and organization of workstations, dining areas, and equipment.
• Restock supplies, ingredients, and merchandise as needed.
• Follow food safety, sanitation, and health regulations.
• Monitor product quality and presentation standards.
• Operate and maintain espresso machines, grinders, blenders, and other café equipment.
• Assist with opening and closing duties, including cash handling and inventory counts.
• Address guest concerns professionally and elevate issues when necessary.
• Support team members and contribute to a positive work environment.

Skills

Customer service

Cash handling

Communication

Attention to detail

Flexible schedules

Education

High school diploma or equivalent

Tools

Espresso equipment knowledge

Job description

Pacific Hospitality Group is hiring a Barista to prepare and serve high-quality coffee and related beverages while delivering exceptional guest service. You will maintain a clean, welcoming cafe environment and ensure food safety and operating standards are met.

The role requires teamwork, strong communication, and the ability to work in a fast-paced setting. Previous barista or customer service experience is preferred, and weekend/early-morning shifts are common to meet guest demand.