Barista: Craft Coffee & Exceptional Guest Experience

Blank Street, Inc.; Philadelphia (Philadelphia County); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Comprehensive barista training

Tenure-based paid time off

Sick time

1.5x pay on select holidays

Complimentary coffee and treats on sh

Free Blank Street swag

Job summary

Blank Street is hiring friendly baristas focused on delivering exceptional customer service and high-quality coffee in a fast-paced cafe setting. You’ll thrive in a team, work independently when needed, and contribute to building a welcoming community for customers and teammates.

You’ll join a world-class coffee program, complete comprehensive training, and enjoy benefits like paid time off, sick time, holiday pay, complimentary drinks, and Blank Street swag.

Qualifications

• 1+ years’ experience in a customer service position, preferably in hospitality or coffee.
• 18+ years of age
• Able to lift 25+ lbs and stand for long periods
• Availability that meets the needs of our cafes
• Part Time: 15-25 hours per week, 3 days per week and must be able to work 2 peak days (Fri–Sun)
• Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (Fri–Sun)
• Weekend and holiday availability preferred
• Authorization to work in the U.S. (E-Verify)
• A comprehensive Barista accreditation and training program
• Tenure based paid time off
• Sick time
• 1.5x pay on select holidays
• Complimentary coffee and treats on shift
• Free Blank Street swag

Responsibilities

• Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
• Work within a world‑class coffee program using the best coffee equipment and product in the industry to prepare the tastiest drinks
• Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality
• Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
• Maintain Local Department of Health standards at all times
• Full and complete knowledge and adherence to all product, service and brand training playbooks
• Participate in all initiatives with the Operations and Marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base

Skills

Customer service

Hospitality

Coffee beverages

Multi-tasking

Communication

Cash handling

Team player

Job description

Blank Street is hiring friendly baristas focused on delivering exceptional customer service and high-quality coffee in a fast-paced cafe setting. You’ll thrive in a team, work independently when needed, and contribute to building a welcoming community for customers and teammates.

You’ll join a world-class coffee program, complete comprehensive training, and enjoy benefits like paid time off, sick time, holiday pay, complimentary drinks, and Blank Street swag.