BARISTA - CONSTANT GRIND (FULL TIME)

Hard Rock Casino Rockford; Rockford (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading entertainment venue is looking for a full-time Barista to join their team in Rockford, IL. The role involves preparing and serving beverages, ensuring cleanliness, and maintaining excellent customer relations. Ideal candidates will have a high school diploma and strong teamwork and communication skills.

Qualifications

• High School Diploma or equivalent required.
• Administrative tasks as required for customer service.
• Flexibility to work holiday and night shifts.

Responsibilities

• Serve and prepare beverages according to established standards.
• Maintain a clean and safe work environment.
• Promote positive customer relations and handle complaints.

Skills

Customer Service

Teamwork

Communication

Flexibility

Education

High School Diploma or equivalent

Job description

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POSITION SUMMARY:

The Barista is responsible for, under the direction of restaurant management, establishing the preparation and presentation of beverages including tasting, product specification, and sanitation.

Overview

POSITION SUMMARY:

The Barista is responsible for, under the direction of restaurant management, establishing the preparation and presentation of beverages including tasting, product specification, and sanitation.

Responsibilities

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Offers customer demonstrations and samples using brewing equipment.
• Serves, welcomes, and greets guests at coffee bar.
• Promotes positive customer relations; effectively explains menu items, handles guest complaints.
• Prepare and serve beverages in accordance with established standards set by restaurant management.
• Ensures that production and storage areas are maintained in accordance with city and state health department codes.
• Promotes positive public/employee relations, at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Other duties as assigned.
  
  
  

Non-essential Job Functions

• Attend seminars when needed.
  
  
  

Knowledge Of

• Must be computer literate.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
  
  
  

Ability To

• Available to work different types of events with varying time schedules, on varying days as needed.
• Must be able to act as a role model and train the entry level peers.
• Read and comprehend all necessary documentation, training materials and policy information.
• Assist sick or injured guests and or team members.
• Communicate courteously, effectively, and professionally with guests and all levels of team members.
• Use tools and equipment such as, radios, computers, and other tools specific to the position.
• Stand for extended periods of time.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Work within Company established policies/guidelines.
• Be articulate and possess a professional appearance and demeanor.
• Be flexible and adaptable to change.
• Be team-oriented and enjoy working with and assisting people.
• Must be able to work at a fast pace and in stressful situations.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk, or hear; and taste or smell.
• Frequently lift and/or move up to 20 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• Work in a fast-paced environment, with constant exposure to the general public and excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, secondhand smoke and excessive noise.
• Able to exercise judgment on an independent basis.
  
  
  

Qualifications

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

• High School Diploma or equivalent is required, or minimum six (6) months of related experience required.
  
  
  

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and IGB Regulations.
• Must successfully pass background check.
• Must be at least twenty-one (21) years of age.
• Must be able to work nights, holidays, and weekends, as well as flexible shifts.
• Have excellent written and verbal communication skills.
  
  
  

Additional Details

Hard Rock Casino Rockford is an equal opportunity employer and does not discriminate because of race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, age, disability, or genetic information.

Any job posting or information about careers at Hard Rock Casino Rockford is from 815 Entertainment dba Hard Rock Casino Rockford and you will work for 815 Entertainment as your prospective employer. This means your application is submitted to and reviewed solely by this location, who will make any hiring decisions. If hired, 815 Entertainment dba Hard Rock Casino Rockford will be your employer and is alone responsible for any employment related matters.

Age Requirements

18+

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Gambling Facilities and Casinos

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