Barista - Constant Grind

Hard Rock Casino Cincinnati; Cincinnati (OH); On-site; USD 26,000 - 35,000; Full time

Job summary

Hard Rock Casino Cincinnati is seeking a beverage server to join our restaurant team. Under restaurant management, you will establish beverage preparation and presentation, assist with tasting, ensure sanitation, and comply with health codes.

You will engage guests with offers and menu explanations, handle guest questions and complaints, and maintain a clean, safe work area. The role requires teamwork, flexibility, and good English communication.

Qualifications

• At least 6 months of related beverage or hospitality experience.
• Able to work nights, weekends and holidays.
• Computer literate and able to complete standard forms and reports.
• Strong English communication with guests.
• Team-oriented and adaptable to change.

Responsibilities

• Offer demonstrations and samples using brewing equipment.
• Explain menu items and resolve guest complaints.
• Prepare and serve beverages according to standards.
• Maintain clean and hazard-free production and storage areas.
• Promote positive guest relations at all times.
• Collaborate with team to ensure smooth service.
• Perform other duties as assigned.

Skills

Customer service

English communication

Teamwork

Adaptability

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

The incumbent in this position is responsible for under the direction of restaurant management, establishing the preparation and presentation of beverages including tasting, product specification, and sanitation.

Responsibilities

Essential duties include, but are not limited to:

• Offers customer demonstrations and samples using brewing equipment
• Promotes positive customer relations; effectively explains menu items, handles guest complaints
• Prepare and serve beverages in accordance with established standards set by restaurant management
• Ensures that production and storage areas are maintained in accordance with city and state health department codes
• Promotes positive public/employee relations at all times
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Other duties as assigned.

Qualifications

• Minimum six (6) months of related experience required
• Able to work a varied work schedule to include nights, weekends, and holidays.
• Must be computer literate.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Must be able to complete standard forms and reports.
• Have excellent written and verbal communication skills.
• Be flexible and adaptable to change.
• Be team-oriented and enjoy working with and assisting people.
• Able to exercise judgment on an independent basis.
• Be articulate and possess a professional appearance and demeanor.