Barista/Cashier, Citrus 28 (Full-Time) - Hilton Orlando Buena Vista Palace

Hilton Worldwide, Inc.; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality company as a Cashier/Barista at a premier location, delivering exceptional service in a vibrant atmosphere. Bring your customer service skills to greet guests and manage orders while being part of a dynamic team that thrives on teamwork and quality. Enjoy flexible shifts and a fulfilling work environment where your contributions make a difference.

Benefits

Go Hilton travel program: 100 nights of discounted travel

Access to your pay through DailyPay

Employee stock purchase program (ESPP)

Maternity and parental leave

Debt-Free Education access

Flexible shifts

Comprehensive Health Insurance coverage

Mental health resources

Best-in-Class Paid Time Off (PTO)

Qualifications

• Minimum of 6 months customer service and barista experience required.
• Excellent organization skills and a genuine passion for customer service.

Responsibilities

• Greet guests and serve beverages and food.
• Maintain cleanliness of work area.
• Process payments accurately.

Skills

Customer Service

Organization Skills

Outgoing Personality

Job description

The beautiful, family friendly Hilton Orlando Buena Vista Palace is seeking a Full-Time Cashier/Barista to join their team at Citrus 28, our gourmet cafe marketplace! This 1000+ room property is connected by pedestrian skybridge to Disney Springs and offers luxury suites and amenities for magical vacations!As a Barista / MarketAttendant, you would be responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profitability.The ideal candidate will have a minimum of 6 months customer service and barista experience, excellent organization skills, a genuine passion for delivering great customer service and a warm/outgoing personality to match!

Shift Pattern: candidates should be available to work flexibly between the hours of 12 pm and 2 am, weekdays/weekends/holidays as needed

Pay Rate: $14.50 per hour

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel

• Access to your pay when you need it through DailyPay

• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!

• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents

• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications

• Flexible shifts and days off

• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare

• Mental health resources including free counseling through our Employee Assistance Program

• Best-in-Class Paid Time Off (PTO)

**Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As a Barista / MarketAttendant, you would be responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet guests and respond to guest requests in a timely, friendly and efficient manner

• Brew, sell, promote and prepare beverages according to established recipes and standards

• Take guest beverage and food orders and accurately input orders in appropriate point-of-sale system

• Maintains cleanliness of work area/outlet

• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards

• Requisition, stock and rotate products

• Secure and store all beverages, food and other equipment items

• Deposit cash drops, secure and balance bank and sign out/in keys

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!