Barista & Café Experience Specialist

MADRES BRUNCH WHITTIER INC; Whittier (CA); On-site; USD 19,000 - 25,000; Full time

Job summary

MADRES BRUNCH WHITTIER INC is seeking a Barista in Whittier, CA to greet customers, take orders, prepare beverages and foods, and ensure exceptional service. The role emphasizes accurate payments, maintaining clean stations, and upholding health and safety standards.

You will educate customers on menu items, handle special requests, manage inventory, and contribute to a welcoming cafe atmosphere while supporting smooth daily operations.

Responsibilities

• Greet customers warmly and take food and drink orders.
• Prepare and serve a variety of beverages, including drip coffee, espresso-based drinks, and specialty teas.
• Prepare and serve food items such as sandwiches, pastries, and baked goods.
• Answer customer inquiries regarding menu options and ingredients.
• Promote and recommend menu items to enhance customer experience.
• Process customer payments accurately, including cash and credit transactions.
• Track and manage inventory for cafe supplies, including coffee beans, milk, and disposable items.
• Maintain and clean espresso machines, grinders, and other coffee equipment; troubleshoot and schedule repairs as needed.
• Ensure cleanliness of work environment and cafe seating area.
• Address and resolve customer concerns or complaints promptly.
• Evaluate and suggest improvements to processes for better efficiency and service quality.
• Attract new customers and contribute to menu refinement and development.
• Provide detailed attention to customer orders, including preferences for coffee blends and additives.
• Monitor the operation of brewing equipment and report maintenance needs.
• Comply with health and safety regulations to ensure a safe environment.
• Feedback communication: gather and communicate customer feedback to management to enhance experience.

Job description

MADRES BRUNCH WHITTIER INC is seeking a Barista in Whittier, CA to greet customers, take orders, prepare beverages and foods, and ensure exceptional service. The role emphasizes accurate payments, maintaining clean stations, and upholding health and safety standards.

You will educate customers on menu items, handle special requests, manage inventory, and contribute to a welcoming cafe atmosphere while supporting smooth daily operations.