Barista - Beachfront Resort Guest Experience & Benefits

Highgate; Key West (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) matching

Paid holidays

Paid vacation

Paid sick leave

EAP

Tuition reimbursement

Jury duty leave

Personal leave

Medical leave

Military leave

Job summary

Highgate is seeking a friendly Barista at Southernmost Beach Resort in Key West. You will take orders, prepare coffee and other beverages to guest specifications, and operate cash registers. The role emphasizes outstanding customer service in a fast-paced resort setting.

Responsibilities include maintaining a clean workspace, following safety and sanitation guidelines, and helping teammates deliver a warm, welcoming guest experience. Weekend availability is required.

Qualifications

• Strong customer service skills and a friendly demeanor.
• Ability to handle cash transactions accurately and efficiently.
• Clear verbal and written communication with guests and team members.
• Ability to multitask and stay organized in a fast-paced resort setting.

Responsibilities

• Maintains a calm demeanor during high volume to keep store operations running smoothly.
• Anticipates guest needs by observing environment and cues.
• Communicates information to the manager to coordinate team response.
• Delivers outstanding customer service by actively engaging with guests and addressing needs.
• Follows property cash handling, safety, and sanitation policies to protect guests and partners.
• Maintains a clean, organized workspace for quick resource access.
• Maintains regular attendance and punctuality to support hotel operations.
• Prepares beverages and food items to standard recipes and presentation.

Skills

Customer service

Cash handling

Communication

Multitasking

Job description

Highgate is seeking a friendly Barista at Southernmost Beach Resort in Key West. You will take orders, prepare coffee and other beverages to guest specifications, and operate cash registers. The role emphasizes outstanding customer service in a fast-paced resort setting.

Responsibilities include maintaining a clean workspace, following safety and sanitation guidelines, and helping teammates deliver a warm, welcoming guest experience. Weekend availability is required.