Hotel Barista — Craft Coffee & Warm Guest Service

Hire The Keys; Key West (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid vacation

Paid jury duty leave

Tuition reimbursement

EAP

Job summary

Highgate Hotels, a global hospitality leader, is seeking an hourly Barista at Southernmost Beach Resort in Key West. You will prepare coffee and beverages to guest specifications, handle cash, and deliver warm, attentive service that enhances the guest experience.

Responsibilities include maintaining cleanliness, following safety and sanitation guidelines, and cooperating with team to meet service standards.

Qualifications

• Occasional pushing, pulling, lifting or carrying up to 40 pounds.
• Ability to stand during entire shift.
• Constant reaching, turning, and performing precision work.

Responsibilities

• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Communicates information to manager so that the team can respond as necessary to create a warm and welcoming environment during each shift.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
• Delivers outstanding customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
• Follows Starbucks as well as the property's operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean and organized workspace so that associates can locate resources and product as needed.
• Maintains regular and consistent attendance and punctuality.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows health, safety and sanitation guidelines for all products.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.

Skills

Customer service

Communication

Multitasking

Cash handling

Teamwork

Job description

Highgate Hotels, a global hospitality leader, is seeking an hourly Barista at Southernmost Beach Resort in Key West. You will prepare coffee and beverages to guest specifications, handle cash, and deliver warm, attentive service that enhances the guest experience.

Responsibilities include maintaining cleanliness, following safety and sanitation guidelines, and cooperating with team to meet service standards.