Barista, Atrium Health Wake Forest Baptist

American Society of Safety Professionals; Winston-Salem (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading health system in Winston-Salem seeks a Barista to create a welcoming environment for customers while delivering exceptional service. This role involves preparing high-quality beverages, ensuring cleanliness, and adhering to safety protocols. Ideal candidates will have customer service experience and be committed to maintaining exemplary service standards.

Benefits

Day 1 Health Coverage

Generous PTO: 25 days/year

Qualifications

• Previous customer service experience required.
• Barista certification must be obtained with a score of 90%.
• Flexibility to work weekends and holidays expected.

Responsibilities

• Prepare and serve customer beverage orders according to standards.
• Maintain a clean and organized store environment.
• Follow safety and operational procedures meticulously.

Skills

Customer Service

Punctuality

Ability to Follow Instructions

Communication

Job description

JOB DESCRIPTION

Barista

Creates the Starbucks Experience for Atrium Health Wake Forest Baptist customers by providing legendary customer service with prompt service, quality beverages, products, and maintains a clean and comfortable store environment.

Position Highlights:

• Located in Winston Salem, NC
• Day 1 Health Coverage:Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.
• Generous PTO:Accrual starts at 25 days/year, to be used for vacations, sickness, holidays, and personal matters.

You'll Need:

• Previous customer service experience
• Complete training and obtain Barista certification with a score of 90%

Nice to Have:

• Previous Barista experience

Essential Functions:

1. Prepares a variety of customer beverage orders such as espresso drinks and coffee of the day to Starbucks standards.
2. Prepares all beverages to standard and hands out quality drinks every time.
3. Follows policies and procedures for operational flow at each station.
4. Follows established safety standards using safe food handling guidelines.
5. Maintains a clean work area and immediate surrounding area. Follows inventory stocking and recording guidelines.
6. Presents oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions.
7. Follows cash handling and register procedures.
8. Follows Customer Service Standards by utilizing upgraded language such as, my pleasure, yes Ma'am/sir, genuine smile and eye contact.
9. Follows standards for merchandising, stocking, rotating and storing all products.
10. Performs equipment maintenance in accordance with preventative maintenance checklist.
11. Understands and actively participates in Environmental, Health & Safety responsibilities by following established Wake Forest Baptist Medical Center policy, procedures, training and Team Member involvement activities.
12. Performs other related duties as assigned

Skills/Qualifications:

• Consistent attendance and punctuality
• Ability to follow instructions
• Ability to learn and comply with cash register system and procedures
• Ability to adjust to the needs of the department
• Desire to achieve high customer service standards
• Ability to work weekends and holidays
• Ability to communicate with a wide variety of people including employees, nursing staff, managers, and hospital staff

Work Environment:

• Constant standing/walking
• Occasional stooping, kneeling or crawling
• Occasional pushing, pulling, lifting or carrying up to 40 lbs.
• Occasional ascending or descending ladders, stairs, ramps
• Constant computer/POS Register and bar equipment usage
• Constant receiving detailed information through oral communication
• Constant talking, expressing or exchanging ideas by means of the spoken word
• Occasional distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors
• Constant clarity of vision at near and/or far distances

About Us

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist's two main components are an integrated clinical system - anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem - that includes Brenner Children's Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.

About the Team

Mission, Vision and Culture Commitments

Mission

To improve health, elevate hope and advance healing - for all.

Vision

To be the first and best choice for care.

Culture Commitments

We create a space where all Belong

We Work as One to make great things happen

We earn Trust in all we do

We Innovate to better the now and create the future

We drive for Excellence - always