Barista (20 Hours Shift Varies)

The John Hopkins Health System; Baltimore (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

A prominent healthcare institution in Baltimore is looking for a part-time Barista to prepare and serve beverages in a hospital kiosk. Candidates should have excellent customer service skills and a High School Diploma or GED. The role involves accurate cash handling, ensuring a sanitary environment, and responding to customer complaints. The position includes a competitive salary range of $15.23 to $25.09 per hour and requires weekend availability.

Benefits

Tuition reimbursement

Paid Time Off - PTO

Medical, dental, vision, 401K

Qualifications

• Demonstrated ability to interact courteously and tactfully with patients and visitors.
• Experience in cash handling and food preparation.
• Ability to maintain sanitary work environment.

Responsibilities

• Prepare and serve coffee, beverages, and sandwiches.
• Accurately process transactions through POS.
• Ensure customer satisfaction by addressing concerns.

Skills

Excellent customer service skills

Ability to exchange information

Ability to follow health and safety standards

Education

High School Diploma or GED equivalent

Barista, specialty drink certification, or equivalent

Job description

Tired of not advancing? We have tuition reimbursement. We also offer Paid Time Off - PTO!

Position Summary:

The Barista is responsible for preparing and serving coffee and other beverages to customers in hospital kiosk. Will take customers’ orders, make drinks and provide timely service to customers.

Education/Experience:

High School Diploma or GED equivalent

Knowledge/Skills:

Excellent customer service skills Ability to exchange information on factual matters, greet visitors, and explain medical center policies in terms of cash handling, food preparation and safety if applicable. This type of interaction requires courtesy and tact when dealing with patients, visitors and staff.

Required Licensure, Certification, On-going Training:

Barista, specialty drink certification, or equivalent required

Duties:

• Take coffee, other beverages and food orders accurately.
• Prepare and serve beverages and sandwiches and pastries.
• Accurately process transactions through POS and while using correct cash handling.
• Provide samples when necessary.
• Maintain sanitary work environment.
• Generate customer satisfaction; respond quickly and appropriately to customer concerns.
• Communicate customer complaints/concerns to manager.
• Follows health, safety, and sanitation standards for all products at all times.
• Stocks and maintains sufficient levels of food, paper goods, and other products to assure a smooth service period.
• Handles, stores, and rotates all products properly.
• Assists in food prep and packing assignments during off-peak periods as needed.
• Opens and/or closes the shop as needed.
• Follows the opening/closing checklist, assisting others as needed. Clean floors, counters, equipment as directed.

Shift:

Part Time (20 hours), Day Shift, Weekends Required: Yes, Non-Exempt

We have a robust benefits package which includes medical, dental, vision, 401K.

Salary Range: Minimum $15.23/hour - Maximum $25.09/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

We are an Equal Opportunity Employer.