Regular | The Greenbrier Hotel | United States
Posted On 10/09/2026
Job Information
Department Name
Retail
Hospitality
City
White Sulphur Springs
State/Province
West Virginia
24986
Job Description
Essential Job Functions
Position:Barista
Primary Responsibilities : (guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.)
- · Execute job in accordance to Standard Operating Procedures for the Barista position
- · Proactively acknowledges all guest in a friendly, warm and welcoming manner
- · Learn to upsell all products offered at the Coffee Bar
- · Become fully knowledgeable of all coffee counter procedures and recipes
- · Ability to learn product knowledge in the Gourmet Shop and the ability to discuss with guest
- · Stocking the coffee bar supplies, food items, drinks and stock room
- · Complete orders and pick up orders from food storeroom, pastry shop, beverage control and main kitchen daily
- · Maintaining cleanliness of bar area, pastry case and floor in the Coffee Bar area
- · Able to operate and understand the Point of Sale System
- · Responsible for reading and understanding shop procedures
- · Knowledge of how to open and close the coffee bar
- · Demonstrate a ready smile, eager to please attitude with guest at all times
- · Ability to work at a fast pace / stressful at times
- · Ability to work in a small space with co-workers
- · Provide excellent service to our Guest, members and internal customers.
Normal Working Hours: (Shift, days )
- · Shop hours are 7am to 9pm
- · Barista shift can vary according business to house counts
- 6am to 2pm, 8am to 4pm, 2pm to 9:15
To be successful in this position, the ideal candidate must meet the following criteria.
Past Work Experience Requirements
- · Two years guest service
- · Previous Barista experience preferred
Educational Requirements
Communication Skills Requirements
- · Ability to read and write English fluently
- · Ability to communicate in a friendly, positive and professional manner
- · Well spoken and able to use eye contact to carry on a professional conversation
Technical Requirements
- · Ability to use and understand Point of Sale System
- · Must obtain a West Virginia Food Handler’s Permit
- · Ability to operate all equipment (Espresso Machine, Smoothie Blender, grinders and Coffee machines) provided at the Coffee Bar
Computer
- Word Processing
- Spreadsheet
- Database
- Programming
- Calendars
- Internet
Technical SkillsSkill Level (Beginner, Intermediate, Advanced
- Typing (WPM)
- Data Entry
- Other
Location of WorkYESNO
- Heatedx
- Temp. Fluctuationsx
- Below Ground
- Elevated Areas
- Personal Protective Equipment Required
Work Postures
Continuous (up to 8 hrs. in an 8 hr. shift), Frequent (up to 5.5 hrs. in 8 hr. shift),Infrequent (up to 3 hrs. in an 8 hr. shift),Rarely (up to .5 hr in 8 hr. shift)
- Standing8hours
- Walking8 hours
- Climbing
- Bending/Stooping8 hours
- Overhead Reaching
- Arm/Hand Movement8 hours
- Hand/Eye Coordination8 hours
- Other(Define)
Lifting Requirements
Continuous (up to 8 hrs. in an 8 hr. shift), Frequent (up to 5.5 hrs. in 8 hr. shift), Infrequent (up to 3 hrs. in an 8 hr. shift), Rarely (up to .5 hr in 8 hr. shift)
- Horizontal Lift
- Overhead LiftInfrequentFloor to Waist LiftContinuous
- Carryingcontinuous
- Other(Define)
Required Supervision
- Vice President of Retail
- Assistant Director of Retail
- Assistant Managers (2)
Other Requirements
- · Consistent demonstration of the Ten Essential Attributes
- · Ability to anticipate guest needs
- · Works well with a team
- · Able to work in small confined spaces
- · Professional appearance (follow The Greenbrier and Retail Department Dress Code)
- · Must have good organizational skill and detailed oriented
- · Must have a passion for the service industry