Barista

Hunter Super Techs - TurnPoint; Santa Monica (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

Paid time off

Job summary

ISS Facility Services / Guckenheimer is seeking a Barista in Santa Monica to welcome guests and craft hot and cold beverages with care. You will also serve breakfast and lunch items, maintain a clean workstation, and handle transactions with a friendly smile.

The role emphasizes outstanding hospitality, safety, and teamwork, with full-time hours and a benefits package. Prior customer service experience is valued, and adaptability during peak periods is essential.

Qualifications

• Passion for customer service is essential.
• Maintain a positive attitude and professional appearance.
• Be dependable and reliable to handle busy periods.
• Communicate effectively with guests and teammates.
• Knowledge of equipment cleanliness and operation is important.

Responsibilities

• Set up and sanitize work areas and equipment.
• Prepare and serve hot or cold beverages (coffee, espresso drinks, teas).
• Stock supplies and rotate products to keep display fresh.
• Operate cash register and kiosks; manage transactions.
• Maintain inventory levels and restock as needed.
• Ensure food safety and temperature controls (HACCP).
• Greet guests with a welcoming, hospitable attitude.

Skills

Customer service

Effective communication

Positive attitude

Reliability

Team collaboration

Tools

Cash register

Self-service kiosks

HACCP knowledge

Job description

Key PurposeThe Barista will welcome all guests and make them feel happy they came. Let them know you are here to make that perfect beverage for them. Prepare and serve hot or cold beverages such as coffee, espresso drinks, blended coffees, and teas. Serve ready to eat foods such as pasties, muffins, biscotti, and bagels at breakfast and sandwiches and salads at lunch. Always serve guests with a caring and happy attitude.Hourly WageISS Guckenheimer offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $22 per hour - $24 per hour.Work HoursThe work hours for this position are approximately 7:00 am - 3:30 pm, Mon-Fri.Success CriteriaArrive on time to all shiftsProper uniform including non-slip shoes and name tagProfessional appearanceProvide outstanding hospitalityDon’t be afraid to ask for helpKey Areas of Collaboration and InfluenceA strong commitment to guest experienceAlways remember safety firstBuild respectful relationships with all teammates and questsWillingness to take directions from the Chef, Front of the House Manager, and Catering ManagerBuild relationships with delivery vendorsIdeal Candidate ExperienceMust have a passion for customer serviceAlways have a positive attitudeBe dependable & reliableAbility to communicate effectivelyKnowing your equipment is clean and in good working orderAbility to keep calm under busy working conditionsKey AccountabilitiesProperly setting up all equipment neededClean & sanitize work and service areasStation set to execute guest service/satisfactionPrepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, and teasOrder, receive, or stock supplies or retail productsOperate cash register and be familiar with self-service kiosksMaintain product inventory to established levelsRecognize products; accurately restock & rotate productSmile, greet, and serve customers, making them feel welcomeComplete necessary HACCP to ensure safe temperature controlDisplay merchandise in an attractive mannerWeigh, grind, or pack coffee beans for customers Stock, clean, and organize coolers in an attractive mannerLabel and display signs for all itemsOther duties as assignedMust follow all safety rules and actively prevent accidentsPhysical Demands & Work EnvironmentAbility to lift a minimum of 25 poundsMust be able to stand for periods of 7 hoursMust be able to work under pressure during peak periods of the dayMust offer outstanding hospitality for their entire shiftHSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.