Barista

Advocate Health; Libertyville (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Advocate Sherman Hospital is seeking a Barista Attendant to deliver exemplary customer service and operate the daily Starbucks coffee program. You will open the shop, assist customers, and ring up sales while maintaining beverage standards.

Responsibilities include restocking condiments, cleaning equipment and areas, keeping signage up to date, managing the cash drawer, and adhering to cash policies. A Serv Safe certification within 6 months is required.

Qualifications

• High School diploma or equivalent.
• Ability to effectively communicate with customers and associates.
• Basic math skills.
• Serv Safe certification within 6 months of hire.
• Physical ability to lift up to 50 pounds occasionally and stand for long periods.

Responsibilities

• Produce Starbucks coffee program and set up for the day.
• Restock condiment and beverage areas; clean and maintain service areas.
• Operate the register and ring up sales; ensure accurate cash handling.
• Maintain equipment and cleanliness of counters, storerooms, and dining area.
• Ensure proper labeling and dating of products; update signage.

Skills

Customer service

Cash handling

Communication

Attention to detail

Multitasking

Education

High School diploma or equivalent

Tools

POS system

Job description

Major Responsibilities: The Barista Attendant is an ambassador of Advocate Sherman Hospital providing exemplary customer service and customer interaction. Specific daily assigned tasks are also to be executed as set forth. 1)Produce Starbucks coffee program and set up for the day. Open the coffee shop per service. Attend to customers needs and ring up sales. ring up sales, ensure all beverages are compliant with the Starbucks branded program following all recipies and standards while maintaining the integrity of the Starbucks program. 2) Restock condiment and beverage areas. Wipes tables and chairs as needed to keep up seating area appearance. 3)Maintain register area at all peak times providing exemplary customer service 4)Clean and maintain Equipment, Counters, Storerooms, Bread & toaster area & Beverage area condiment area, and all tables, restock all paper supplies and cups, condiments, napkins, and plastic service ware. Place leftover breakfast pastries to individual bags with twist ties Replenish all POS impulse items for lunch service. Check Bottle Beverages, Chips, milks and all coffee areas. Check expiration dates milk, yogurt. Replenish and refresh as needed. Check cash drawer and inform supervisor of any funds needed prior to lunch Make sure all products and menu items/areas have the proper signage. 5)Restock areas condiments, beverage coolers, grab & go cooler, paper goods etc. as needed throughout the day. 6)Count closing bank and deposit into the safe with Supervisor Barista. Adheres to all Cash Policies and requirements and signs all necessary paperwork. Overages and underages are communicated and are kept to a minimum as per cash policy. Prepare cash drawer for next day. Follow opening drawer guidelines. 7)Ensure proper hand off and complete assigned cleaning tasks. 8)Maintain production records including holding temperatures, final cooking temperatures, end of service temperatures, and counts 9)Ensure all products are properlly labeled and dated upholding operational standards 10)Dust ledges and shelves to uphold quailty presentation of coffee shop at all times Education/Experience Required: High School Education or equivalent. Knowledge, Skills & Abilities Required: Ability to Effectively communicate with all retail customers and associates. Basic math Skills Serv Safe Certified within 6 months of hire Physical Requirements and Working Conditions: Ability to lift up to 20-50 pounds occasionally nd/pr 10-25 pounds frequently and/or 10 pounds constantly. Large amounts of bending as related to essential job activities. Large amounts of time standing as related to essential job activities. Must be able to handle multiple tasks and priorities Must be willing and capable of working in a fast paced work environment Contact with cleaning chemicals, heat sources, electrical sources, cut sources and proper PPE required This requirement supersedes any previous lifting requirement effective 08/01/2014. Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case by case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.