Barista

Ontario Trillium Foundation; Lafayette (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

CCs Coffee House in Lafayette, Louisiana is looking for a dedicated Barista to prepare delicious drinks and pastries while providing exceptional customer service. The role involves greeting guests with warmth, managing cash transactions, and ensuring high standards of cleanliness and organization. Ideal candidates should have a passion for coffee, maintain a positive attitude, and foster a welcoming atmosphere for all guests. Join our team to create a unique coffee experience for every visitor.

Qualifications

• Strong communication skills and a friendly attitude.
• Ability to handle cash transactions accurately.
• Keen attention to maintaining cleanliness and organization.

Responsibilities

• Greet every guest warmly and sincerely.
• Prepare high-quality beverages and food.
• Resolve guest concerns courteously.
• Educate guests about menu offerings.
• Maintain clean and organized workspaces.

Skills

Customer service

Coffee preparation

Cash-handling procedures

Teamwork

Sanitation standards

Job description

Overview

CC's Coffee House: Our Story

Since our inception in 1995, CC's Coffee House has remained one of the greatest places to work in every neighborhood we serve. Our mission to serve everyone better than anyone else is a guiding principle that applies to our guests as well as one another. Lives the CC’s Coffee House core values—Be Real, Be Passionate, and Be Exceptional—by creating genuine connections with every guest, bringing energy and pride to each task, and consistently delivering products, service, and cleanliness standards that meet and exceed the CC’s experience. Through daily actions and attention to detail, helps foster a positive culture that reflects the mission and values of CC’s Coffee House. Join us in delivering excellence with every cup and creating a welcoming space for our valued guests.

What does a Barista do?

At CC's Coffee House, our Baristas are the heart and soul of our establishment. From whipping up delicious drinks to offering warm pastries, they ensure every Guest is greeted with a smile and exceptional service. Keeping the location spotless and inviting, our Baristas take pride in maintaining high standards of cleanliness and sanitation. With a knack for precision, they handle transactions with ease, making sure every payment is accurately recorded in our point-of-sale systems.

Responsibilities

• Be Real: Greet every guest in a friendly, sincere, and enthusiastic manner upon entering and leaving the café, following CC’s steps of service.
• Be Passionate: Work to exceed guest expectations during every visit to the café.
• Be Exceptional: Safely operate all café equipment to prepare and serve high-quality beverages and food.
• Resolve guest concerns in a genuine, courteous manner, seeking management support when needed.
• Communicate openly and respectfully with guests and team members, maintaining a positive and supportive attitude.
• Accurately processes purchases, refunds, coupons, discounts, and payments while following all cash-handling procedures.
• Follow all workplace safety practices, including proper lifting, ladder use, and handling of hot or sharp equipment.
• Counts register till before and after each shift with honesty and accountability.
• Provides thoughtful recommendations, suggests products, and upsells to enhance the guest experience.
• Educates guests about coffee varieties, beverages, pastries, and merchandise to share the CC’s experience.
• Provides attentive tableside service and creates a welcoming environment.
• Maintains a positive attitude and strong teamwork while supporting daily operations.
• Follows recipes, food safety procedures, and operational standards at all times.
• Maintains clean, organized, and hazard-free workspaces, including production areas, storage, restrooms, patios, and parking areas.
• Properly stocks service stations and ensure all preparation areas are ready for service.
• Monitors equipment temperatures and ensures proper functioning of refrigerators, freezers, and heating units.
• Disposes of garbage and keeps all guest and team areas clean and presentable.
• Uses POS systems, credit card equipment, and drive-thru headsets accurately and efficiently.