Barista

Tailwind Concessions LLC; Fort Wayne (IN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

401k with company matching

Health, dental and vision

Paid training

Employee referral program

Job summary

Tailwind Concessions LLC in Fort Wayne, IN, seeks a Barista for a full-time role in a fast-paced airport setting. You will handle cash transactions, greet travelers, and craft beverages while maintaining a welcoming service standard.

Responsibilities include taking orders, operating POS, ensuring cleanliness, aiding with inventory, and supporting team efficiency. TSA background check and reliable transportation required; paid training and benefits provided.

Qualifications

• Experience with point of sale systems.
• Previous experience in cash handling and customer service.

Responsibilities

• Greet customers warmly and take their orders with a smile
• Process customer transactions accurately and efficiently using a cash register and point of sale system
• Provide exceptional customer service by greeting customers, answering questions and resolving issues
• Prepare and serve coffee, espresso drinks, and other beverages according to our standards
• Maintain a clean and organized workspace
• Assist with inventory management and restocking supplies
• Provide information about menu items and make recommendations
• Collaborate with team members to ensure a smooth operation

Skills

POS systems

Cash handling

Customer service

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Barista

Full Time Fort Wayne, IN, US

3 days ago Requisition ID: 2162

Salary Range: $14.00 To $14.50 Hourly

About the Company:

At Tailwind Hospitality, we believe the journey should be just as good as the destination. Headquartered in Wilmington, North Carolina, and operating over 160 locations across 60+ airports and transit stations nationwide, we are a passionate team dedicated to making travel a little brighter, one guest at a time.

Whether it's a traveler relaxing over a leisurely meal before a long flight or a busy passenger needing a friendly smile and a quick grab-and-go coffee, our team is here to make them feel right at home.

About the Role:

We are looking for a motivated and detail-oriented Barista to join the Tailwind team! As a part of the Tailwind experience, you'll play a key role in delivering exceptional customer service, creating a welcoming atmosphere for all travelers, and ensuring a memorable guest experience.

In the Barista/Cashier role, you will be responsible for accurately processing transactions, engaging with guests in a friendly and positive manner, and maintaining a clean and organized workspace. Your main goal will be to foster customer satisfaction and loyalty by providing an outstanding experience.

Veterans and Military family members are encouraged to apply!

Responsibilities to include but not limited to:

• Greet customers warmly and take their orders with a smile
• Process customer transactions accurately and efficiently using a cash register and point of sale system
• Provide exceptional customer service by greeting customers, answering questions and resolving issues
• Prepare and serve coffee, espresso drinks, and other beverages according to our standards
• Maintain a clean and organized workspace
• Assist with inventory management and restocking supplies
• Provide information about menu items and make recommendations
• Collaborate with team members to ensure a smooth operation

Qualification/Skills:

• Experience with point of sale systems
• Previous experience in cash handling and customer service

Requirements:

• Must be able to pass a TSA background check to receive an airport badge
• Must have reliable transportation and the ability to be punctual
• Paid training
• Employee referral program
• 401k with company matching
• Health, dental and vision offered to full time employees

Tailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.