Barista

Tailwind Concessions; Fort Wayne (IN); On-site; USD 17,908 - 18,597; Full time

Benefits offered by this job

Paid training

Employee referral program

401k with company matching

Health, dental and vision

Job summary

Tailwind Concessions is seeking a Barista to join the Fort Wayne team. The role focuses on delivering exceptional customer service, greeting guests, and preparing beverages to standard while maintaining a clean workspace.

This full-time position requires reliable transportation and the ability to pass a TSA background check for an airport badge. You will process transactions, assist with inventory, and contribute to a welcoming atmosphere for travelers.

Qualifications

• Experience with point of sale systems.
• Previous experience in cash handling and customer service.

Responsibilities

• Greet customers and take orders.
• Process transactions accurately using POS.
• Provide friendly customer service and resolve issues.
• Prepare and serve beverages per standards.
• Maintain a clean, organized workspace.
• Assist with inventory and restocking.

Skills

POS experience

Cash handling

Customer service

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Barista

Full Time FWA, Fort Wayne, IN, US

3 days ago Requisition ID: 1971

Salary Range: $13.00 To $13.50 Hourly

About the Role:

We are looking for a motivated and detail-oriented Barista to join the Tailwind team! As a part of the Tailwind experience, you'll play a key role in delivering exceptional customer service, creating a welcoming atmosphere for all travelers, and ensuring a memorable guest experience.

In the Barista/Cashier role, you will be responsible for accurately processing transactions, engaging with guests in a friendly and positive manner, and maintaining a clean and organized workspace. Your main goal will be to foster customer satisfaction and loyalty by providing an outstanding experience.

Veterans and Military family members are encouraged to apply!

Responsibilities to include but not limited to:

• Greet customers warmly and take their orders with a smile
• Process customer transactions accurately and efficiently using a cash register and point of sale system
• Provide exceptional customer service by greeting customers, answering questions and resolving issues
• Prepare and serve coffee, espresso drinks, and other beverages according to our standards
• Maintain a clean and organized workspace
• Assist with inventory management and restocking supplies
• Provide information about menu items and make recommendations
• Collaborate with team members to ensure a smooth operation

Qualification/Skills:

• Experience with point of sale systems
• Previous experience in cash handling and customer service

Requirements:

• Must be able to pass a TSA background check to receive an airport badge
• Must have reliable transportation and the ability to be punctual
• Paid training
• Employee referral program
• 401k with company matching
• Health, dental and vision offered to full time employees

Tailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.