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Job Summary and Mission
This position contributes to the success of Earthbar by providing an exceptional customer service experience to all customers. Our team members thrive on empowering the lives of our customers by providing products that are on the forefront of nutrition and innovation. Earthbar employees have a 'Life is Awesome' mindset; they lead by example and bring added value to the community and our growing company.
Job Details
- Pay rate: $17.28
- Department: Customer Service / Retail
- Reports to: General Manager
- Location: California
- FLSA Status: Non-Exempt
- Prepared Date: 2016
Key Responsibilities
- Acts with integrity, honesty, and knowledge that promote Earthbar's culture, values, and mission.
- Maintains a calm demeanor during high volume or unusual events to ensure store standards are met.
- Anticipates customer and store needs by evaluating environment and cues.
- Delivers exceptional customer service and responds promptly to customer needs.
- Follows operational policies and procedures, including cash handling, safety, and security.
- Maintains a clean and organized workspace for easy product access.
- Provides quality beverages by adhering to recipes and health guidelines.
- Maintains regular and punctual attendance.
Qualifications
- Ability to lift up to 50 lbs.
- Quick learner of procedures, processes, and product knowledge.
- 1-2 years experience in food/beverage or retail/hospitality environments.
- Barista, Nutrition, or Culinary education is a plus.
- Must obtain a California Food Handlers License (e.g., ServSafe) prior to employment.
Shifts
- Part-time or Full-time
- Hours vary Monday-Sunday, early morning to evening
- Flexible schedule including weekends and holidays
Physical Requirements
- Regularly talk and hear; stand frequently; occasionally sit, walk, reach, climb, stoop, kneel, crouch, or crawl.
- Lift/move up to 25 lbs. occasionally; up to 10 lbs. frequently.
- Requires close vision, color vision, focus adjustment, and occasional tasting and smelling.
- Exposure to moving mechanical parts, airborne particles, hot & cold liquids; moderate noise level.
We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws. Earthbar, LLC is an equal opportunity employer and prohibits workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.