Barista

Sightglass Coffee Roasters Llc; Berkeley (CA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Paid time off and parental leave

Free coffee at any Sightglass cafe and

a weekly bag of beans

Discounts on food, merchandise, extra

Continuing education opportunities

Job summary

Sightglass Coffee Roasters Llc in Berkeley is seeking passionate baristas to deliver a premium coffee experience. You will serve espresso, pour overs, flash chill beverages, and tea while educating customers on our beans, drinks, and merchandise.

Expect collaborative teamwork, adherence to cash handling and hospitality standards, and a commitment to excellence in service and product quality. We value enthusiasm for coffee, ability to multitask, and professional customer interactions.

Qualifications

• Demonstrated enthusiasm for coffee and customer service.
• Ability to work efficiently in a team and handle multiple tasks.
• Maintain organized, methodical work style while interacting with customers.

Responsibilities

• Deliver an unmatched coffee experience across espresso, pour over, flash chill, and tea.
• Educate customers on offerings including beans, drinks, food, and merchandise.
• Follow manager directives and support team to ensure smooth cafe operations.
• Adhere to policies on cash handling, product standards, and hospitality practices.
• Strive for top standards in drinks, customer interaction, attitude, and leadership.

Skills

Coffee knowledge

Team player

Customer service

Multitasking

Professionalism

Communication

Education

ServSafe Food Handler certification

Job description

OverviewWe strive to cultivate a distinct and immersive experience for both our employees and customers. To accomplish this, we are looking for truly passionate and talented individuals who possess a genuine drive, curiosity, and desire to learn about our craft and the intricacies that set us apart. Reporting to the Store Manager, our baristas are responsible for contributing to the distinct, educated, and unmatched coffee experience we strive to provide in and around our cafes.ResponsibilitiesDeliver an unmatched coffee experience and serve our full range of beverages including espresso, pour over, flash chill, and loose-leaf tea.Stay knowledgeable and educate customers on current offerings including beans, drinks, food, and merchandise.Follow manager directives and support team members to anticipate needs, ensure smooth café operations, and uphold our product and service standards.Adhere to company policies including but not limited to cash handling, product standards, and hospitality best practices.Strives for the highest standards in drinks, customer interaction, attitude and leadership.Qualifications (Knowledge, Skills & Abilities)Demonstrated enthusiastic desire to work with coffee.Ability to function and be efficient within a team.Capable of executing multiple tasks at once and remaining composed under stressPossess an exceptional level of customer service and professionalism.Maintain an organized and methodical work style.Ability to retain coffee specific knowledge of our current offerings, while exhibiting confidence and clarity when communicating product information.Possession of a current ServSafe Food Handler’s card and/or acquire certificate.Physical Demands & Work EnvironmentAbility to work a flexible schedule to meet the needs of the business, including early mornings, evenings, weekends, and holidays.Ability to lift and carry up to 50 pounds and stand for 4+ hours.Ability to maneuver effectively around the café, office, and up/downstairs.BenefitsMedical, dental, and vision coverage for all full-time employees and their dependents401(k) planPaid time off and parental leaveFree coffee at any Sightglass cafe and a weekly bag of beansDiscounts on food, merchandise, extra bags of beans, and moreContinuing education opportunities