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Job Overview
Specializes in preparing and serving hot and cold beverages tailored to meet customer preferences. Promotes a positive customer service experience through greeting patrons in a friendly, courteous and efficient manner. Takes and prepares food and beverage orders and rings up customers accurately. Keeps products stocked in the coffee shop and maintains cleanliness of the prep and coffee shop spaces.Knowledge and application of food and beverage quality controls, food safety, preparation methods, and presentation are expected.
Job Overview
Specializes in preparing and serving hot and cold beverages tailored to meet customer preferences. Promotes a positive customer service experience through greeting patrons in a friendly, courteous and efficient manner. Takes and prepares food and beverage orders and rings up customers accurately. Keeps products stocked in the coffee shop and maintains cleanliness of the prep and coffee shop spaces.Knowledge and application of food and beverage quality controls, food safety, preparation methods, and presentation are expected.
Additional Information
Department Name: Food Services
Job Status: 40 hours per week, eligible for benefits
Shift: Days. Wednesday - Sunday, 6:30am - 3:00pm.
Qualifications
- Education: High school diploma or equivalent
- Experience: 6 months in a related customer service position
Responsibilities
POPULATION SPECIFIC CARE
Essential Functions
An employee in this position may be called upon to do any or all the following essential functions. These examples do not include all the functions which the employee may be expected to perform.
- Serves all customers in a warm, friendly manner with exceptional customer service.
- Prepares all beverages to recipe specifications and re-heats food items according to instruction.
- Operates cash register system in an accurate and timely manner.
- Maintains a cash drawer total within a three-dollar variance of the daily sales total.
- Maintains equipment standards including cleaning of equipment for food safety purposes.
- Stocks and rotates products, ensuring food and beverage items are properly labeled.
- Maintains cleanliness of dining area, wash dishes, empties trash, sweeps and mops as needed.
- Completes cleaning checklists and duties as assigned.
- Adheres to all food safety regulations and quality controls.
Other Information
SCOPE & LEVEL
- Guidelines: Guidelines are generally numerous, well established, and directly applicable to the work assignment. Work assignment and desired results are explained by general oral or written instructions.
- Complexity: Duties assigned are generally repetitive and restricted in scope but may be of substantial intricacy. Employee primarily applies standardized practices.
- Decision Making: Decisions or recommendations on non-standardized situations are limited to relating organizational policies to specific cases. Brings non routine issues to supervisor. Problems that are not covered by guidelines or are without precedent are taken up with the supervisor.
- Communications: Contacts with the public or employees where explanatory or interpretive information is exchanged, gathered, or presented and some degree of discretion and judgment are required within the parameters of the job function.
- Supervision Received: Under normal supervision, within a standardized work situation, the employee performs duties common to the line of work without close supervision or detailed instruction. Work product is subject to continual review.
Physical Requirements
- Audio-Visual: Hearing: Good
- Audio-Visual: Near Vision: Good
- General Activity: Stand 7-8 hrs. per day.
- Motion: Bend: Up to 1/3 of time
- Use of Hands/Feet: Precise Motor Function
- Weight Lifted/Force Exerted: Up to 30 pounds.
WORK ENVIRONMENT
- Mental and Emotional Requirements: Independent discretion/decision making.
- Mental and Emotional Requirements: Makes decisions under pressure.
- Mental and Emotional Requirements: Manages stress appropriately.
- Mental and Emotional Requirements: Works with others effectively.
Salary Information
Pay is dependent on applicant's relevant experience.
Hourly Range: $16.57 to $24.85
Benefits Information
Here, you matter. As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.
As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.
Children’s Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.
EEO Statement
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.
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