Barbershop Operations Assistant

Diesel Barbershop Franchising; Austin (TX); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Employee discounts

Team outings

Competitive pay

Job summary

Diesel Barbershop Franchising is seeking a friendly Operations Assistant to greet clients, manage the front desk, and support daily shop operations in Austin. You will handle check-ins, bookings, and inquiries, ensuring a smooth and welcoming experience for every guest.

The role emphasizes evening and weekend availability in a fast-paced, high-energy environment where teamwork and attentiveness are valued. Prior front-desk or customer service experience is a plus.

Qualifications

• Customer service experience preferred.
• Excellent communication skills in person and on the phone.
• Strong organizational abilities and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Proficient with booking software and computer systems.
• Flexibility to work evenings and weekends.

Responsibilities

• Greet and welcome clients as they arrive at the barbershop.
• Schedule appointments using our booking system and answer phone calls.
• Provide information on services, pricing, and availability.
• Maintain a clean and organized reception area.
• Handle cash and process payments accurately.
• Manage inventory of retail products and restock as needed.
• Assist barbers with administrative tasks as required.
• Ensure compliance with health and safety regulations.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Booking software

Computer systems

Evenings/weekends availability

Tools

Booking system

Job description

• Employee discounts, contests, prizes, and team outings
• Competitive hourly pay

Benefits:

• A supportive, team-based environment
• Employee discounts, contests, prizes, and team outings
• Competitive hourly pay

Schedule / Expected Work Hours:

• Part-time (18–26 hours/week)
• Consistent scheduling
• Must be available nights and weekends

The Role

We are seeking a friendly and organized individual to join our team as a barbershop Operations Assistant. As the first point of contact for our clients, you will play a crucial role in providing excellent customer service and ensuring a smooth operation of the barbershop. This position requires availability to work evenings and weekends. If you love meeting people in your community and checking them in and out of a high-quality and relaxing, one-of-a-kind experience, this job is for you!

What You’ll Do

• Greet and welcome clients as they arrive at the barbershop
• Answer phone calls and schedule appointments using our booking system
• Provide information to clients regarding services, pricing, and availability
• Maintain a clean and organized reception area
• Sweep and tidy up the barbershop floor regularly
• Fold and organize towels and other linens
• Assist barbers with any administrative tasks as needed
• Handle cash and process payments accurately
• Manage inventory of retail products and restock as necessary
• Ensure compliance with health and safety regulations

What We’re Looking For

• Passion for making people’s days!
• Previous experience in a customer service role is preferred
• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Ability to multitask and prioritize tasks effectively
• Proficient in using computer systems and booking software
• Flexibility to work evenings and weekends

Who We Are

Diesel Barbershop isn’t your typical barbershop — we’re busier, louder, and built around team culture. Think classic barbershop meets modern salon, with music up, energy high, and clients who expect a great cut and a great experience.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Diesel Barbershop.