BARBACK PT

Springboard Hospitality; St. Louis (MO); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a premier hotel management company as a Barback in St. Louis. You will deliver exceptional service to guests while maintaining cleanliness and sanitation in the bar area. Ideal candidates are energetic, service-oriented, and possess at least one year of experience in a luxury setting. Enjoy employee rates at over 35 hotels and recognition programs for outstanding service.

Benefits

Employee rates at 35+ hotels

Lead Share Program

Award programs for Employee of the Month/Quarter/Year

Referral Bonus Program

Qualifications

• 1+ year experience in luxury/lifestyle hotel or restaurant.
• Tech-savvy, familiar with handheld tablets and bar inventory.

Responsibilities

• Provide highest quality of service to guests in a courteous manner.
• Clear, clean, and reset bar; perform medium work exerting up to 50 pounds.
• Greet and serve guests, following established policies and procedures.

Skills

Service-oriented

Detail-focused

Team player

Education

High School diploma or GED

Tools

POS/Micros system

Handheld tablets

Job description

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Job Details

Salary Range: $20.32 - $20.32 Hourly

Description

About our company:

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.

Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.

At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.

Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.

Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions.

https://www.springboardhospitality.com/

Primary Mission

As our Restaurant Barback, you are responsible for providing the highest quality of service possible to guests in an efficient and courteous manner while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.

SCOPE OF WORK + TEAM

• Reports to Hotel Manager and Food & Beverage Supervisor
• Supports food & beverage team, catering, events, pool & bar

Responsibilities

• Walk and stand during entire shift, approaching and servicing guests with all food and beverage requirements in a friendly, courteous, and professional manner. Report all issues and complaints to management.
• Clear, clean, and reset bar as needed; perform medium work exerting up to 50 pounds of force occasionally, and/or 20 pounds frequently, including lifting, carrying, pushing, or moving objects.
• Sweep, mop, and vacuum floors to keep the bar area and hallways free of debris; bring back room service trays for breakdown and bussing.
• Familiarize with restaurant and bar organization; know the function of each position and have thorough knowledge of menus and specials.
• Perform opening and closing procedures, side work, and station rotation to keep tables and stands stocked, tidy, and clean.
• Follow all state liquor laws.
• Handle food and beverage service, including carrying coffee pots and refilling guest cups as needed.
• Greet and serve guests following established policies and procedures.
• Convey information clearly and evaluate guest needs to meet expectations.
• Work well under stress, maintaining composure and objectivity.
• Listen and respond effectively to guests and colleagues.
• Understand financial info, perform basic arithmetic, and operate POS/Micros system.
• Maintain personal appearance and grooming standards, including proper uniform and name tag.
• Attend to regular attendance as per schedule.
• Coordinate with team and supervisors, support work priorities, and attend meetings.
• Perform other duties as assigned.

Experience

• 1+ year experience in luxury/lifestyle hotel or restaurant
• Tech-savvy, familiar with handheld tablets and bar inventory
• High School diploma or GED preferred
• Energetic, outgoing, service-oriented, detail-focused, calm, team player, organized, multitasker

Other Expectations

• Perform other duties as assigned
• Follow payroll, safety, and security policies
• Work hours primarily during Food & Beverage operations and pre-opening hours

Additional Perks

• Employee rates at 35+ hotels
• Lead Share Program
• Award programs for Employee of the Month/Quarter/Year
• Referral Bonus Program

Core Values

• CONNECTED, INDEPENDENT, COLLABORATIVE, PERSONALIZED, DYNAMIC

Springboard Hospitality is an equal opportunity employer and provides accommodations for applicants and employees as required by law.