BARBACK ATTENDANT | TSR

Talking Stick Resort; Scottsdale (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Talking Stick Resort is seeking a Bar Back Attendant to assist the Bartender in delivering quality food, drink, and service. You will provide supportive, team-oriented backup to ensure timely service from the bar and maintain spotless, well-stocked work areas.

The role requires a high school diploma or GED, at least 19 years old, and a willingness to learn PCI compliance standards. Prior F&B experience is preferred, and English language proficiency is required.

Qualifications

• High school diploma or GED.
• Must be at least 19 years old.
• F&B experience preferred.

Responsibilities

• Ensures excellent customer service for every guest, every time.
• Oversees and maintains all bar stock supplies at levels required.
• Supports the bartender with food orders and deliveries to the bar area.
• Presets, cleans and organizes the areas designated.
• Maintains cleanliness of designated areas as directed in health and safety standards.
• Follows PCI Compliance regulations to protect guest card data.

Skills

Customer service

Team player

Positive attitude

Education

High school diploma or GED

Job description

Summary

Assists the Bartender in providing the finest food, drink and customer service. Provides supportive and team oriented back-up work that ensures timely service from the bar.

Brief Description

Job Title: Bar Back Attendant
Department: Food and Beverage
Reports To: Beverage Supervisor
Summary: Assists the Bartender in providing the finest food, drink and customer service. Provides supportive and team oriented back-up work that ensures timely service from the bar.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Essential Duties and Responsibilities

• Ensures excellent customer service for every guest, every time.
• Oversees and maintains all bar stock supplies at levels required.
• Stocks ice and all beverage department related supplies to all departments in the casino.
• Removes the trash from all F&B outlets.
• Supports the bartender with food orders and deliveries to the bar area.
• Presets, cleans and organizes the areas designated.
• Transports dishware to the maintenance and dish prep areas.
• Responsible for end of month inventory.
• Assists Bartenders with the provision of service in non cash taking situation/service bars
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
• Ensures that designated work areas, flatware, glasses, dinnerware and other used to serve customers are free from hazards (i.e. chips, breaks, cracks, liquid on floor, etc.).
• Responsible for maintaining up-to-date knowledge of Credit Card Compliance requirements commonly known as PCI (Payment Card Industry) Compliance by attending training provided by Casino Arizona, at least once a year or more if required by management. Signature verification of course attendance will be required.
• Responsible for following the PCI (Payment Card Industry) Compliance regulations to protect card holder data and adhere to the standards to protect guests' private card information. This includes, but is not limited to, observing and reporting inappropriate card handling activity, of either customers or by employees, as defined by PCI.

Education And/or Experience

High school diploma or general education degree (GED); must be, at least, 19 years old: previous F&B work related experience preferred.

Certificates, Licenses, Registrations

Must have a valid Maricopa County Food Handlers card.

Other Qualifications

Must have ability to work in a busy, high volume environment and maintain a positive customer service attitude. Must be a team player and present a well-groomed appearance.

Language Skills

Must be able to read, write, speak and understand English.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand for prolonged periods of time; walk; use hands and fingers to handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to wet and/or humid condisions, secondary smoke; extreme heat and extreme cold. The noise level in the work environment is usually loud.