BARBACK

ViziRecruiter,LLC.; Northern (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

PENN Entertainment in Kentucky is seeking a barback to support fast-paced casino beverage service. You will help maintain bar operations, stock supplies, and ensure a welcoming atmosphere for guests.

The role emphasizes guest service, teamwork with bartenders, and adherence to safety guidelines, with a salary in the typical hospitality range and benefits as part of Total Rewards.

Qualifications

• Excellent customer service and communication skills.
• Able to read and understand English and follow instructions.
• Willing to work nights, weekends, holidays, and overtime.

Responsibilities

• Foster a fun environment for guests and coworkers.
• Provide fast, friendly, professional service to casino guests and staff.
• Monitor guest alcohol consumption and intervene as needed.
• Promote casino events and programs.
• Maintain cleanliness and safety in the bar area.
• Maintain par levels of supplies and restock from warehouse.
• Handle equipment safely and dispose of debris properly.
• Greet guests by name and deliver personalized service.

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Responsible for fostering a fun environment
• Responsible for being a gracious host to all guests and co-workers
• Responsible for promoting a positive influence in the community and participating in company-sponsored events
• Provides fast, friendly, professional service to casino guests, beverage servers, and bartenders
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines
• Serves as ambassador of goodwill while working and at customer and public relations functions
• Promotes casino events and programs
• Provides personalized service and uses guest name
• Resolves service problems according to guideline
• Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
• Maintains par levels of operating supplies and equipment for each bar, obtaining replacement stock from warehouse inventory in accordance with procedure
• Places liquors, fruits, glassware, linen, silverware, paper supplies, and sundries in their designated places following established storage guidelines and safety procedures
• Replaces empty draught beer kegs as required
• Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines
• Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
• Removes and properly disposes of all debris accumulated at the bar in accordance with department procedures
• Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.

Requirements

• High School Diploma or equivalent.
• Read, write legibly, understand and speak English.
• Excellent customer service/communication skills.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues.
• Able to work in constricting areas.
• Able to tolerate second-hand smoke, noise, bright lights.
• Able to work at a fast pace in often crowded/noisy environment.