Barback - Floor Service - FT

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment company located in Indiana seeks energetic candidates for a customer service role. Your responsibilities will include providing friendly service to guests, handling alcohol consumption, and promoting events. Must be 21 years old and possess a high school degree. Join a dynamic environment that values growth and offers competitive benefits.

Qualifications

• Must be 21 years of age.
• Read, write legibly, understand and speak English.
• Available to work required schedule including nights, weekends, and holidays.
• Availability to work nights, weekends, holidays and overtime as needed.
• Professional appearance standards as prescribed by company policy.
• Ability to respond to visual and oral cues.
• Ability to work in constricted areas.
• Able to tolerate noise and bright lights.
• Able to work at a fast pace in crowded/noisy environments.
• Physical mobility including lifting up to 25 lbs.

Responsibilities

• Provide fast, friendly, professional service to casino guests.
• Monitor guest consumption of alcohol and intervene as needed.
• Promote casino events and programs.
• Promote casino events and programs.
• Use guest names to personalize service.
• Resolve service issues per guidelines.
• Maintain par levels and storage for bar supplies.
• Operate and maintain bar equipment following safety procedures.

Skills

Excellent customer service skills

Communication skills

Ability to work in fast-paced environment

Education

High school diploma or equivalent

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well‑being. Specific benefits — such as day‑one medical coverage, 401(k) matching, and annual performance bonus — may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Providing fast, friendly, professional service to casino guests, beverage servers and bartenders
• Monitoring guest consumption of alcohol and intervenes as needed according to guidelines
• Serving as ambassador of goodwill while working and at customer and public relations functions
• Promoting casino events and programs
• Providing personalized service and uses guest name
• Resolving service problems according to guidelines
• Providing fast, friendly, professional service to casino guests, beverage servers and bartenders
• Working well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
• Maintaining par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure
• Placing liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures
• Replacing empty draught beer kegs as may be required
• Slicing and pitting fruit, and fills ice bins with crushed or cubed ice from designated ice machines
• Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures
• Removing and properly disposes of all debris accumulated at the bar in accordance with department procedures
• Wiping counter areas, sinks and floors as required to maintain a clean and safe work station
• Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards

Requirements

• Must be 21 years of age - High school diploma or equivalent
• Read, write legibly, understand and speak English
• Excellent customer service/communication skills
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues
• Able to work in constricting areas
• Able to tolerate noise and bright lights
• Able to work at a fast pace in often crowded/noisy environment
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces