Bar Tender Bar Server Mortar & Pestle Bar

Shelby American, Inc.; San Mateo (CA); On-site; USD 32,000 - 48,000; Full time

Job summary

Join a vibrant restaurant team as a Bartender & Server, where your expertise in mixology and customer service will shine. This role is pivotal in enhancing guest experiences through exceptional service and quality beverage offerings. You'll be at the heart of the action, collaborating with a dynamic team to create memorable moments for every guest. If you thrive in a fast-paced environment and have a passion for hospitality, this is the perfect opportunity to showcase your skills and contribute to a lively atmosphere. Embrace the chance to grow in a supportive and energetic setting, where your contributions directly impact guest satisfaction and restaurant success.

Benefits

Sick Leave

Commuter Benefits

Discounted Meals

Competitive Hourly Wage + Tips

Qualifications

• At least 1 year of bartending experience in a restaurant.
• Strong organizational skills with excellent communication abilities.

Responsibilities

• Responsible for service excellence in hospitality and beverage operations.
• Collaborate with staff and guests to ensure satisfaction.

Skills

Customer Service

Bartending

Problem Solving

Multitasking

Communication Skills

Education

Food Safety/Food Handler certification

Tools

Point of Sale (POS) systems

Job description

Description

JOB TITLE: Bar Tender & Server

REPORTS TO: Bar Service Leader, Manager, Manager on Duty

DIRECT REPORTS: None

COMPENSATION PACKAGE:

• Sick Leave (earned based on local/state/federal compliance mandates, by location)
• Commuter Benefits
• Discounted meals at all other company-owned restaurants
• Competitive hourly wage + tips

KEY AREAS OF PERFORMANCE

• Service Excellence in Hospitality, Bar/Beverage Programs, and Food Service
• Making Beverages with consistency and quality
• Knowledge of worldly alcohol brands and flavors
• Point of Sale knowledge
• Public Relations (consistent interaction with guests)
• Financial Reporting (end of shift check outs)
• Kitchen/Service Support
• Special Events
• Maintenance/Cleanliness of Restaurant

SUPERVISORY REQUIREMENTS

• This position does not have any direct reports and does not supervise anyone

PHYSICAL DEMANDS

• Position will be required to participate in restaurant operations (prolonged periods of standing, walking and/or assist with food production or service) during critical operational demands.

WORK ENVIRONMENT

• The environment within the restaurant may be subject to extreme heat and wet, slippery floors, particularly in the food production area. Care must be exercised to wear appropriate attire such as skid resistant shoes.

The job description below is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.

The company may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary.

This job description does not constitute a contract for employment and may be changed at the discretion of Company Leadership with or without notice.

Position Summary

Responsible for overall performance of Bar/Beverage Operations in the Restaurant. The Bartender is responsible for increasing sales and profits through service excellence in hospitality. The Bartender will collaborate with internal and external partners (staff and guests) to ensure the complete satisfaction of guests at the restaurant. The Bartender contributes to the planning, organization, and training necessary to achieve restaurant objectives in guest satisfaction, increased sales, managed costs, employee retention, communication and awareness, food quality, and compliance.

The Bartender consistently demonstrates, as well as notifies management to enforce, company policies, practices, and procedures.

Requirements

POSITION QUALIFICATIONS

• At least 1 year Bartending experience in a restaurant
• Demonstrated success in service excellence, customer service, beverage/food service hospitality
• Knowledge of OSHA and EEOC regulations, restaurant/food safety procedures
• Point of Sale (POS) knowledge/skills preferred
• Ability to successfully perform all job duties of the Bartender role
• Food Safety/Food Handler certification required
• Strong organizational skills with excellent oral and written communication skills and the ability to communicate with guests, staff, and management.
• Ability to communicate effectively, both orally and in writing, in the English language
• Possesses basic math skill (add, subtract, multiply, divide)
• Places a value on diversity, community, and shows respect for others
• Proven ability to problem solve and handle high stress situations
• Must be prepared to multitask in accordance with the demands of the business
• Ability to identify and anticipate opportunities and implement corrective action steps
• Ability to work weekends, holidays, and evenings