Bar Support Specialist: Stock, Service & Compliance

Kickapoo Lucky Eagle Casino Hotel; Eagle Pass (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Kickapoo Lucky Eagle Casino Hotel is seeking an F&B Beverage Shift Lead to assist bartenders, ensure service excellence, and maintain a clean, stocked beverage area while complying with all laws. You will back up bartenders, manage stock, greet guests, and uphold sanitation and safety standards in a fast-paced casino environment.

This role requires strong English communication, reliability, and the ability to work nights, weekends, and holidays.

Qualifications

• High School Diploma or GED, preferred.
• Must obtain and maintain current TABC certification.
• Experience in bartending or food and beverage service preferred.
• Must understand and accept the risks involved with this position.
• In-depth wine and alcohol beverage knowledge preferred.
• Strong English communication; Spanish or other language skills a plus.

Responsibilities

• Ensure compliance with applicable tribal, federal and gaming laws and Kickapoo Lucky Eagle policies.
• Maintain the highest guest service standards by listening and responding to guest and team member needs.
• Back up bartenders with responsibilities and keep a clean, organized lounge area.
• Welcome guests by name, remember preferences, and invite return visits.
• Keep liquor, beverages and bar supplies stocked and organized across all bars.
• Maintain sanitation and safety standards; ensure bar areas are clean and well-maintained.
• Record sales accurately in POS and handle funds for items sold.
• Attend required training and adhere to casino guest service programs.

Skills

Independence

Customer service

Guest relations

Communication skills

Multitasking

Teamwork

Integrity / confidentiality

Mathematical ability

Education

High School Diploma or GED

Job description

Kickapoo Lucky Eagle Casino Hotel is seeking an F&B Beverage Shift Lead to assist bartenders, ensure service excellence, and maintain a clean, stocked beverage area while complying with all laws. You will back up bartenders, manage stock, greet guests, and uphold sanitation and safety standards in a fast-paced casino environment.

This role requires strong English communication, reliability, and the ability to work nights, weekends, and holidays.