Bar Staff | Part-Time | Riverbeat Music Festival

Spectra; Memphis (TN); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Bar Staff member, where you'll be at the heart of the action in a vibrant environment. This role offers the chance to engage with guests while providing exceptional service and crafting a variety of beverages. With a focus on teamwork and communication, you'll thrive in a dynamic setting, ensuring that every guest has a memorable experience. If you're passionate about hospitality and ready to make a difference, this opportunity is perfect for you!

Benefits

401(k) Savings Plan

401(k) matching

Qualifications

• 2 years of hospitality experience required.
• Proven working experience as a bartender or barback.

Responsibilities

• Serve alcoholic beverages following state/federal regulations.
• Maintain a clean and organized bar area.
• Handle customer requests and de-escalate situations.

Skills

Mixing and garnishing drinks

Customer service

Cash handling

Communication skills

Multi-tasking

Education

Relevant training certificate/permit

Tools

Bar equipment

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Bar Staff is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $2.13 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until July 25, 2025.

Responsibilities

• Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.
• Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
• Must pour drinks responsibly in accordance with company standards for serving size.
• Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
• Must communicate a cut-off to a guest as required.
• Listening and responding to any customer requests or concerns.
• Bartenders are expected to de-escalate intoxicated guest situations.
• If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required.
• Ability to handle cash accurately is required.
• Employee is responsible for issued bank at his/her bar.
• Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.
• Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.

Qualifications

• Proven working experience as a bartender or barback.
• Excellent knowledge of mixing, garnishing and serving drinks.
• Computer literacy.
• Positive attitude and excellent communication skills.
• Ability to keep the bar organized, stocked and clean.
• Must be able to multi-task and work in a team environment.
• 2 years relative hospitality experience.
• Relevant training certificate/permit.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.