Bar Operations Lead: Guest Experience & Team Coach

Phil's Oyster Bar & Seafood Restaurant; Baton Rouge (LA); On-site; USD 40,000 - 50,000; Full time

Job summary

Wet Willie's is seeking a dedicated Bar Manager in Baton Rouge, LA, to ensure excellent guest service, manage bar operations, and lead a team. The role requires a high school diploma, with a preference for a college degree, and at least 2 years of experience in a high-volume bar environment. Responsibilities include staffing, hiring, training, and ensuring adherence to cleanliness and quality standards. Flexibility for nights and weekends is essential. Join us for a fun and friendly atmosphere!

Qualifications

• Minimum of 2 years in a high volume establishment with full service bar.
• Record of maintaining high standards in cleanliness and guest satisfaction.
• Ability to work a flexible schedule including nights and weekends.

Responsibilities

• Ensures excellent guest service and adequate staffing.
• Controlling day-to-day operations, including profit and loss.
• Directly impact hiring, training, and appraising performance.

Skills

Guest service

Leadership

Bar operations

Sales building

Team coaching

Education

High School diploma or equivalent

College degree preferred

Job description

• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the bar is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit and loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.

Requirements

• High School diploma or equivalent required (college degree preferred).
• Minimum of 2 years of current experience in a high volume establishment with a full service bar.
• Record of maintaining high standards in bar cleanliness, sanitation, beverage quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Some exposure to P & L and sales building highly desirable
• Commitment to consistently delivering quality food and beverages
• Proficient with all areas of bar operations.
• Ability to work a flexible schedule including nights, weekends, and holidays