Bar Manager - Waldorf Astoria Chicago

Hilton Worldwide, Inc.; Chicago (IL); On-site; USD 65,000 - 75,000; Full time

Job summary

Join a prestigious hospitality leader as a Bar Manager at a luxurious property in Chicago's Gold Coast. This role offers the opportunity to lead a dynamic team in a vibrant environment, ensuring exceptional guest experiences while managing daily operations across multiple food and beverage outlets. With a focus on quality, teamwork, and integrity, you will play a pivotal role in maintaining high standards and achieving financial goals. If you are passionate about hospitality and eager to make an impact in a renowned establishment, this position is perfect for you.

Benefits

Health Insurance

Career Development

Travel Discounts

Paid Time Off

Parental Leave

Stock Purchase Programs

Educational Opportunities

Qualifications

• Minimum of 2 years of bar and beverage experience in an upscale environment.
• Experience in a union environment and luxury hotels is a plus.

Responsibilities

• Oversee daily operations of the bar and beverage outlets.
• Recruit, hire, and train staff, ensuring high standards of service.
• Monitor guest satisfaction and operational efficiency.

Skills

Leadership

Customer Focus

Team Management

Operational Efficiency

Financial Performance Monitoring

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Job description

Job Description - Bar Manager - Waldorf Astoria Chicago (HOT0BKZN)

Job Number:

HOT0BKZN

Work Locations

Waldorf Astoria Chicago, 11 East Walton, Chicago, 60611

Waldorf Astoria is seeking a Bar Manager to join the food and beverage team in Chicago's Gold Coast!

This Forbes 4-Star property located in downtown Chicago features 318 rooms, 8,500 square feet of banquet space, and 4 food and beverage outlets, including a restaurant, cocktail lounge, cafe, and in-room dining.

In this role, you will oversee the hotel's speakeasy, Bernard's, managing a team of over 10 staff members, reporting directly to the General Manager of Restaurants & Bars, and assisting with the other three food and beverage outlets as needed.

The ideal candidate will be an energetic leader with a talent for maintaining high standards, a passion for creating personalized guest experiences, and fostering a positive team culture. A minimum of 2 years of bar and beverage experience in an upscale or fine dining environment is required. Experience in a union environment and luxury hotels is a plus.

As the Bar Manager, your responsibilities include assisting the Food & Beverage Director in managing daily operations across outlets to deliver outstanding guest service and achieve financial goals. Specific duties include:

• Leading, directing, and managing all outlet operations, including budgeting, forecasting, strategic planning, policy compliance, sales and marketing initiatives, guest inquiries, and team meetings.
• Recruiting, hiring, supervising, training, evaluating, coaching, and recognizing staff, especially department heads.
• Monitoring service quality, operational efficiency, guest satisfaction, standards compliance, and financial performance.
• Identifying performance gaps and implementing corrective measures.
• Ensuring guest and team member satisfaction.
• Serving as Restaurant General Manager in the absence of the GM.

What are we looking for?

Hilton, founded in 1919, is a leader in the hospitality industry known for innovation, quality, and success. We value:

• Hospitality - delivering exceptional guest experiences.
• Integrity - doing the right thing always.
• Leadership - leading in industry and community.
• Teamwork - working collaboratively.
• Ownership - taking responsibility.
• Now - operating with urgency and discipline.

Key attributes include:

• Quality
• Productivity
• Customer Focus

What is it like to work for Hilton?

Hilton is a global leader in hospitality, offering a range of accommodations from luxury hotels to mid-priced options. We are committed to providing exceptional experiences and creating a welcoming environment for our Team Members, supported by comprehensive benefits such as health insurance, career development, travel discounts, paid time off, parental leave, stock purchase programs, and educational opportunities.

The annual salary range for this role is $65,000 - $75,000, depending on experience and location.