Bar & Cafe Store Manager - Eataly Caffè Hudson Yards

Eataly North America; New York (NY); Presencial; USD 80.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Paid Vacation

401K with match

Bonus Program

Complimentary daily meal

Italian cuisine classes

Referral Bonus

Descripción de la vacante

Eataly North America in New York is seeking a Caffè Manager to lead the store’s Caffè operations, overseeing BOH, FOH and full‑service bar, while delivering exceptional guest service.

You will supervise daily operations, drive financial performance, manage labor, inventory, and safety, recruit and train staff, and act as a brand ambassador for Eataly.

Formación

• 2+ years of experience supervising a café or quick service operation.
• Experience and knowledge in coffee and coffee production.
• Excellent communication and team leadership skills.
• Outstanding analytical and problem‑solving skills.
• Proficiency in Microsoft Office.

Responsabilidades

• Oversees daily operations to ensure that Eataly Caffè consistently meets standards for guest service, employee practices, financial performance, operational efficiency, and health and safety.
• Engages with Caffè employees in a hands‑on capacity to foster teamwork and operational excellence.
• Motivates, inspires, and develops team through setting clear expectations and leading by example.
• Fulfills guest needs by actively taking a role in service operations such as barista, cashier, gelato, dining area maintenance, bartender etc.
• Oversees full‑service bar operations.
• Ensures adherence to Food Safety and Quality standards, upholding all Department of Health (DOH) and company regulations.
• Collaborates closely with the Director of Operations to develop, implement and monitor standard operating procedures.
• Manages labor, costs, inventory, regulatory compliance, pricing, and merchandising to optimize operational performance.
• Employs a strong analytical approach to business management, utilizing financial reports, product metrics, and local business data.
• Actively recruits and trains Caffè team members in collaboration with HR and Talent Acquisition teams.
• Acts as a brand ambassador for Eataly, representing the store to the community and guests.

Conocimientos

Team leadership

Communication

Microsoft Office

Coffee production

Herramientas

Espresso machine operation

Descripción del empleo

Job Description

The Caffè Manager is responsible for leading the team to meet all business objectives while consistently delivering outstanding service, overseeing all aspects of the Caffe in back‑of‑house (BOH), front‑of‑house (FOH), and full‑service bar operations, as well as customer engagement areas.

Responsibilities

• Oversees daily operations to ensure that Eataly Caffè consistently meets standards for guest service, employee practices, financial performance, operational efficiency, and health and safety.
• Engages with Caffè employees in a hands‑on capacity to foster teamwork and operational excellence.
• Motivates, inspires, and develops team through setting clear expectations and leading by example.
• Fulfills guest needs by actively taking a role in service operations such as barista, cashier, gelato, dining area maintenance, bartender etc.
• Oversees full‑service bar operations.
• Ensures adherence to Food Safety and Quality standards, upholding all Department of Health (DOH) and company regulations.
• Collaborates closely with the Director of Operations to develop, implement and monitor standard operating procedures.
• Manages labor, costs, inventory, regulatory compliance, pricing, and merchandising to optimize operational performance.
• Employs a strong analytical approach to business management, utilizing financial reports, product metrics, and local business data.
• Assists in team scheduling to maximize productivity and labor efficiency, making staffing decisions based on anticipated sales volume.
• Actively recruits and trains Caffè team members in collaboration with HR and Talent Acquisition teams.
• Acts as a brand ambassador for Eataly, representing the store to the community and guests.
• Performs other duties as assigned.

Qualifications

• 2+ years of experience supervising a café or quick service operation.
• Experience and knowledge in coffee and coffee production.
• Excellent communication and team leadership skills.
• Outstanding analytical and problem‑solving skills.
• Proficiency in Microsoft Office.

Job Requirements

• Ability to stand, bend, reach and be mobile for up to 4 hours.
• Ability to lift up to 20 lbs.
• Ability to operate a commercial espresso machine.
• Food Handlers License and Serv‑Safe Certification are a plus.
• Restaurant or Hospitality experience preferred.

Compensation: The annual compensation for this role is $80,000 - $90,000.

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Vacation and Sick Time.
• Paid Parental Leave
• 401K with match or RRSP
• Bonus Program
• Complimentary daily meal at Eataly Caffè
• Free classes on products and Italian cuisine
• Referral Bonus Program
• Discounts at Eataly
• Exciting potential for development
• and more!