Bar & Book Supervisor

Lone Star Park; Town of Texas (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading hospitality company seeks a Bar and Book Lead to supervise operations, enhance customer relations, and maintain high standards of cleanliness in a bustling environment. Candidates should have strong leadership and organizational skills, relevant management experience, and necessary certifications. If you excel in fast-paced settings and enjoy engaging with the public, apply today to join a dynamic team at Lone Star Park.

Qualifications

• 2+ years of related management experience.
• Excellent communication skills needed.
• Texas Food Handlers Certification and TABC License required.

Responsibilities

• Supervising restaurant operations in the Bar and Book.
• Building customer loyalty and responding to complaints.
• Maintaining facility cleanliness and compliance with policies.

Skills

Leadership

Customer Relations

Organizational Skills

Communication

Problem Solving

Education

2 Year Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Details

Job Location: TC Bar and Book - GRAND PRAIRIE, TX

Position Type: Full Time

Education Level: 2 Year Degree

Salary Range: Undisclosed

Travel Percentage: Negligible

Job Shift: Vary

Job Category: Management

Description

Summary

The Bar and Book Lead is responsible for supervising restaurant operations in the Bar and Book. This is accomplished by providing positive leadership and a work environment conducive to team efforts in reaching the companys goals.

Essential Duties and Responsibilities

Focuses efforts on staff management, increasing sales, customer relations and business planning for the Bar & Book. Responds to customer complaints and builds customer loyalty. Responsible for maintenance of the facility by continuously communicating with the Engineering department as repair and maintenance needs arise. Responsible for cleanliness of the facility by continuously communicating with the Janitorial service company. Follows through on all Lone Star Park policies and procedures. Monitors the physical condition of the building and equipment and notifies Building Maintenance of deficiencies in the facility. Ensures all departments comply with OSHA regulations including the Hazard Communication Program. Interacts with personnel and the general public in a professional, ethical manner. Maintains integrity and confidentiality of all company, customer, and employee-related information. Ensures job-related injuries/illnesses are reported timely in accordance with company policy and procedures. Contributes to a positive work environment by participating in company and/or employee events and activities. Works the hours necessary to ensure customer satisfaction, which may include odd hours and/or remaining on-call for problem solving purposes. Performs all other work related duties as assigned by the Bar and Book Restaurant Manager.

Knowledge, Skills and Abilities:

Possess strong organization and leaderships skills with a focus on meeting customer needs. Ability to read, comprehend, and interpret policy and procedures, short correspondence, and memos. Ability to speak effectively before groups of customers or employees of the organization. Ability to calculate figures and amounts such as discounts, fractions and percentages. Ability to apply concepts of basic mathematical skills. Ability to motivate and supervise subordinate personnel. Excellent written and oral communication skills required, including problem-solving and conflict resolution. Ability to define problems, collect data, establish facts, analyze financial statements/documents and draw valid conclusions. Ability to interact positively with employees and the general public. Ability to plan ahead to ensure that resources are effectively and economically allocated. Ability to use good judgment, including grasping and assessing the facts of a situation and draw correct conclusions. Ability to prioritize time so that work is accomplished on a dependable basis; is reliable and committed to meeting schedules and deadlines. Ability to select and develop staff to meet accepted standards and departmental objectives. Ability to demonstrate initiative, including being proactive and resourceful, and working independently with minimal supervision Ability to think constructively and search for ways to improve processes. Ability to win confidence and gain respect through consistent demonstrations of personal courtesy, tact and timely responsiveness. Ability to recognize the need to coordinate effort; be reliable in following through on requests and commitments. Ability to foster an environment that nurtures collaboration, teamwork and mutual respect. Ability to prioritize, multi task and be flexible. Ability to work as part of a team; work with interruptions; and work with detailed information/data. Ability to work in a fast-paced environment. Ability to concentrate on product and customer needs. Proficient in Microsoft Word, Excel and Outlook e-mail software applications.

Training and Experience:

• 2+ years related management experience and/or training; or 5+ years of job related experience.

Licenses/Certifications/Other:

• Texas Food Handlers Certification
• TABC License

Qualifications