Bar Back - Hilton Norfolk The Maim

Gold Key PHR; San Gabriel (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the hospitality industry seeks a Bar Back to support bartenders and ensure a clean, organized bar area. The role involves maintaining supplies, assisting with guest orders, and adhering to safety standards. Ideal candidates should possess strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Qualifications

• Good communication skills in English.
• Ability to follow directions carefully.
• Willingness to work long hours on your feet.

Responsibilities

• Maintain cleanliness and organization of the bar area.
• Assist bartenders with stocking and serving tasks.
• Interact courteously and professionally with guests.

Skills

Communication

Attention to Detail

Courtesy

Education

High School Diploma

Job description

Overview

A Bar Back maintains clean glassware, displayed in a safe manner, ensuring that all equipment is continuously cleaned after each use. This associate works as part of a team to provide friendly, efficient service in a professional manner, ensuring that the guest receives immediate attention.

Responsibilities

Essential Job Functions:

• Maintain pars of supplies at the bar by being responsible for the stocking of ice, paper products, to-go cups, glassware, china for menu items, roll-ups, etc.
• Keep the bartender informed of items to be ordered regularly, anticipating business needs to prevent shortages.
• Acknowledge guests if the bartender is with another guest, and relay guest orders to the bartender.
• Respond to all requests from bartenders for priorities and assistance.
• Bring bar food from the kitchen to the bar for the bartender to serve or to direct you to place.
• Assist in setting up bar wells when needed.
• Cut bar fruit daily as needed.
• Check all glassware for chips, spots, prints, soap residue, lipstick, etc.
• Assist in clearing the bar by returning all used plates and silverware to the dish room as guests finish.
• Rinse blenders and other equipment after use.
• Rotate stock as needed. Pour wines independently with bartender approval.
• Know where all bar items are stored and maintain proper storage with organization and cleanliness.
• Understand and comply with all company, city, and state liquor laws.

Additional Responsibilities:

• Report to the head bartender upon arrival, before breaks, and before leaving.
• Check the schedule for any changes and stay informed of all posted memos.
• Complete all assigned sidework prior to, during, and after shifts.
• Assist other team members in the restaurant, decks, and raw bar/sushi bar as needed.
• Work a flexible schedule, including weekends and holidays, as required for long hours.
• Stock all beverage items daily.
• Assist bartenders with stocking tasks.
• Maintain cleanliness standards in the front of the house to ensure high-quality products.
• Interact courteously and professionally with colleagues and guests.
• Exceed guest expectations at all times.
• Report unsafe work conditions, practices, and violations of safety/security policies.
• Create a “WOW” guest experience through friendly and professional interaction.
• Perform routine maintenance and cleaning on all bar equipment.
• Inspect and evaluate the physical condition of equipment daily for cleanliness.
• Manage time and productivity according to business volume.
• Report necessary repairs to the bar manager.
• Transport glasses, ice, bottles, kegs, and other inventories continuously.
• Work efficiently in a fast-paced environment.
• Comply with all liquor laws at the company, city, and state levels.
• Perform any other duties as assigned.

Qualifications

• Good communication skills in English, both speaking and understanding.
• Speed, accuracy, attention to detail, courtesy, and anticipation of guest needs.
• Willingness to work long hours on your feet in high-pressure environments, handling multiple tasks.
• Good physical condition to bend, reach overhead, push, pull, and handle repetitive hand/wrist movements; occasional temperature changes from refrigeration.
• Ability to follow directions carefully.
• Must be over 21 years old.

Experience & Education

• At least 1 year of experience in a mid to high volume outlet.
• Knowledge of beverages, wines, and spirits is helpful.
• High school diploma required.