Bar Back/Bartender Assistant

Tavistock Restaurant Collection

Orlando (FL)

On-site

USD 16,531 - 20,664

Part time

14 days+

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Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Professional development assistance

Referral program

Retirement plan

Vision insurance

Job summary

Tavistock Restaurant Collection seeks a Bar Back for Chroma Modern Bar + Kitchen in Orlando, FL. The role requires excellent customer service and teamwork, ensuring guests enjoy a memorable experience. Candidates should be adaptable, detail-oriented, and have a high school diploma, with previous hospitality experience preferred.

Qualifications

Must be able to communicate (speak, read, and write) in English.
Previous hospitality experience is preferred.

Responsibilities

Restock liquor, beer, and wine throughout shift.
Maintain cleanliness and sanitation of the bar area.
Deliver genuine hospitality and establish emotional connections with guests.

Skills

Adaptability & Flexibility

Attention to Detail

Communication

Customer Focus

Teamwork

Education

High School Diploma

Job description

2 months ago Be among the first 25 applicants

Chroma Modern Bar + Kitchen

A cornerstone of the all-new Lake Nona Town Center, Chroma Modern Bar + Kitchen serves a colorful spectrum of small plates with big tastes. Every detail of the restaurant has been thoughtfully designed to create a social environment where guests can connect, dine, and unwind. Chroma’s visible kitchen faces the vibrant bar and lounge where guests can choose from a range of local and craft beers, specialty cocktails, and fine wines-on-tap.

Job Type

Full-time, Part-time

Description

Chroma Modern Bar + Kitchen

A cornerstone of the all-new Lake Nona Town Center, Chroma Modern Bar + Kitchen serves a colorful spectrum of small plates with big tastes. Every detail of the restaurant has been thoughtfully designed to create a social environment where guests can connect, dine, and unwind. Chroma’s visible kitchen faces the vibrant bar and lounge where guests can choose from a range of local and craft beers, specialty cocktails, and fine wines-on-tap.

Chroma is part of Tavistock Restaurant Collection which represents one of many concepts throughout the nation and provides unique growth opportunities with an ever-expanding organization. We offer our employees competitive pay, professional development, and a people-focused culture.

Position Summary

The Bar Back is responsible for delivering genuine hospitality to our guests. This position is critical to our guest's overall experience as the Bar Back must ensure the guest as a memorable experience throughout their dining and is made to feel like an honored guest at our bar. As a Bar Back, it is your responsibility to keep the bar stocked with fresh ingredients, plateware, glassware, and all materials necessary to provide great service to our guests.

Essential Functions

Essential Functions Statement(s)

Maintain proper grooming and uniform standards
Deliver genuine hospitality to and establish emotional connections with our guests
Contribute to the overall teamwork and success of the restaurant
Communicate effectively with guests and team members
Presents the best we have to offer, never selling the guest anything
Determine guests needs while making the appropriate recommendations and offerings to enhance the dining experience
Restock liquor, beer, and wine throughout shift
Clean the bar area ensuring it is constantly organized
Empty the trash throughout the shift, when necessary
Stock sanitizer bucket and change at a minimum every two hours or earlier when necessary
Polish silverware and glassware
Execute beverage tray service Answer guest questions regarding food and beverage offerings
Adhere to all alcohol awareness procedures
Handle guest complaints professionally and alert a manager immediately
Process payments and handle cash professionally and accurately
Communicate with managers and hosts regarding table availability and key table updates
Follow up with guests about their meal and dining experience to ensure great guest satisfaction
Maintain a high level of cleanliness and sanitation
Demonstrate professional and gracious demeanor at all times
Perform all opening, running, and closing duties accurately
Perform any job function requested by the management team

Position Qualifications

Competency Statement(s)

Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
Communication – Listens to others and communicates in an effective manner
Confidence – A matured and justified self-belief in one’s ability to do the job, and the conveyance of that behalf
Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
Problem Solving – Resolves difficult or complicated challenges
Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables

Benefits:

401(k), Dental insurance, Employee discount, Health insurance, Health savings account, Paid time off, Professional development assistance, Referral program, Retirement plan, Vision insurance

Requirements

SKILLS & ABILITIES

Education: High School; able to communicate (speak, read, and write) in English
Experience: Previous hospitality experience is preferred
Computer Skills: N/A
Certificates & Licenses: N/A

Other Requirements: Must meet local, legal minimum age requirement to serve alcoholic beverages; coordination skills that allow proper pouring and carrying of several drinks and plates at the same time

Seniority level