Bar Back

The Northport Hotel; Village of Northport (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hotel in the heart of Northport is seeking a Restaurant Bar Back responsible for providing exceptional service to guests while supporting bartenders. Candidates should possess strong customer service skills, a friendly demeanor, and the ability to work in a fast-paced environment. This role emphasizes teamwork and maintaining a clean, organized workspace, aiming to enhance the overall dining experience.

Benefits

Opportunity for advancement

Employee discounts

Qualifications

• Ability to engage all guests.
• Strong Customer Service Skills.
• Shares the cultural belief that teamwork delivers results.

Responsibilities

• Support bartenders by maintaining a clean bar environment and stocking glassware, wine, and spirits.
• Attend and participate in daily pre-shift meetings.
• Perform all tasks on the shift checklist efficiently and timely.

Skills

Strong Customer Service Skills

Teamwork

Ability to engage guests

Effective communication skills

Multitasking

Job description

Benefits:

• Opportunity for advancement
• Employee discounts

The Restaurant Bar Back is responsible for supporting the bartenders and providing attentive, courteous, and efficient service to all guests during their dining experience while maximizing revenue and creating memorable experiences.

QUALIFICATION STANDARDS

Education & Experience

• Ability to engage all guests
• Strong Customer Service Skills
• Shares the cultural belief that teamwork delivers results
• Loves to SMILE!

Physical requirements:

• Ability to work required shift
• Light work - Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
• Ability to stand during entire shift

General Requirements

• Maintain a warm and friendly demeanor at all times
• Effective verbal and written communication skills with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner
• Ability to multitask and prioritize departmental functions to meet deadlines
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner
• Attend all hotel required meetings and trainings
• Maintain regular attendance in accordance with Northport Hotel policies
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag
• Comply with hotel standards and regulations to ensure safe alcohol service
• Handle problems effectively, including anticipating, preventing, identifying, and solving issues as necessary
• Maintain confidentiality of information
• Show initiative by anticipating guest or operational needs

DUTIES & FUNCTIONS

Fundamental Requirements

• Attend and participate in daily pre-shift meetings, noting VIPs and special requests, and discuss service enhancements
• Be TIPS trained and follow all responsible alcohol service practices
• Support bartenders by maintaining a clean bar environment and stocking glassware, wine, and spirits
• Be knowledgeable about the menu and able to answer guest questions or concerns
• Assist all teammates to enhance the guest experience
• Know emergency fire safety procedures and assist as needed
• Perform all tasks and duties on the shift checklist efficiently and timely
• Maintain a clean work area