Bar Back

Raines Company; Asheville (NC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Go Hilton team member benefits

Opportunity for full-time employment after 90-day probation

Job summary

Raines Company in Asheville, North Carolina, is seeking a bar back for their Workshop Lounge. The role involves supporting bartenders, serving food and drinks, and keeping the bar clean and stocked. Candidates must be available for evening shifts and are preferred to work weekends and holidays. Previous experience is helpful, though on-the-job training will be given.

Join a diverse workplace committed to inclusivity and ensure a pleasant guest experience. Employee benefits include Go Hilton perks for all staff members.

Qualifications

• Previous experience as a barback/support staff member.
• On-the-job training is provided.

Responsibilities

• Perform tasks that support the bartender and other staff members.
• Serve food and drinks for guests using suggestive selling techniques.
• Restock liquor bottles and change kegs.
• Clean bar and table surfaces throughout the shift.
• Answer customer questions and route complaints as needed.
• Engage guests in a cordial and professional manner.

Skills

Ability to operate a computer

Ability to lift and move up to 30 pounds

Education

High school education/GED

Job description

Position Summary

The bar back is responsible for performing tasks that support the bartender and other staff members. Duties include opening and closing tasks, taking in-room dining orders, ensuring all items are stocked, assisting in reordering, and running food to guests. The position is scheduled for evening shifts in the Workshop Lounge. Shifts begin around 4pm and may require working as late as 12am; weekends and holidays are required as we are part of a full-service hotel.

Benefits

Go Hilton team member benefits for all employees.

Candidates willing to cross-train between departments (restaurant, banquets) will be considered for full-time employment (30+ hours per week) after a 90‑day probationary period.

Essential Job Functions

• Serve food and drinks for guests using suggestive selling techniques.
• Restock liquor bottles and change kegs.
• Learn cocktail recipes and other menu items.
• Clean bar and table surfaces throughout the shift.
• Wipe down chairs, railings, and other high‑touch surfaces.
• Remove and dispose of bags from trash receptacles in and around the bar area.
• Remove used glassware and other utensils from customers’ tables during their stay.
• Sweep and mop in and around bar service areas and customer common areas.
• Answer customer questions and route customer complaints to the appropriate staff member.
• Assist bartenders with taking customer orders and processing orders in the point-of-sale system during peak business hours.
• Stock bar items such as glassware, straws, toothpicks, napkins, garnishes, ice, towels, and cleaning supplies (including restocking for bar opening or closing).
• Ensure that taps, coolers, and other appliances such as blenders or coffee makers are working properly; troubleshoot simple malfunctions as needed.
• Maintain a clean bar.
• Know and comply with food handling and liquor laws.
• Engage guests in a cordial, efficient, and professional manner.
• Perform all bar setup and restocking/replenishment of bar inventory and supplies.
• Adhere to hotel grooming standards.
• Assist food and beverage team as situations arise.
• Resolve guest complaints and perform service recover when required (and elevate to immediate supervisor if needed).
• Perform any additional tasks requested by management.

Education

High school education/GED.

Experience

Previous experience as a barback/support staff member. On‑the‑job training is provided.

Hours Required

Scheduled days and times vary based on hotel needs. Must be able to work weekends and holidays.

Skills and Abilities

• Knowledge or ability to operate a computer.
• Ability to regularly lift and/or move up to 30 pounds.

Equal Opportunity Employer

Raines is proud to be an Equal Opportunity Employer. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre‑employment background check required.