Bar and F&B Operations Manager

Sonesta International Hotels; San Francisco (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player in hospitality seeks a Bar and F&B Operations Manager to lead the iconic Redwood Room and other beverage outlets. This role demands a proactive leader with a strong background in upscale hotel environments and cocktail program development. You will ensure exceptional guest experiences, oversee operational excellence, and promote innovative beverage initiatives. Join a dynamic team that values creativity and service, where your leadership will shape memorable moments for guests. If you thrive in a fast-paced environment and are passionate about luxury hospitality, this opportunity is for you.

Qualifications

• 3+ years of leadership experience in luxury hotel bars.
• Deep knowledge of beverages and cocktail trends.
• Excellent communication skills; multilingual a plus.

Responsibilities

• Oversee daily operations of beverage outlets, focusing on Redwood Room.
• Lead cocktail program design and staff training.
• Ensure compliance with health and liquor regulations.

Skills

Leadership in luxury hotel bars

Cocktail program development

Excellent communication skills

Knowledge of Local 2 union rules

Organizational skills

Education

High school diploma

College degree

Tools

POS systems (Simphony)

Microsoft Excel

Adobe Suite

Job description

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Job Description Summary

Under the strategic direction of the Director of Food & Beverage, the Bar and F&B Operations Manager is responsible for the leadership and operational oversight of all hotel beverage outlets, including the iconic Redwood Room bar. This role ensures a profitable, service-driven operation with a strong focus on luxury guest experiences, team development, and compliance. The ideal candidate brings a background in upscale hotel bar environments, expertise in cocktail program development, and a proactive, hands-on leadership style.

Key Responsibilities:

1. Oversee daily operations of all beverage outlets, with a primary focus on Redwood Room, ensuring alignment with brand standards and financial objectives.
2. Lead the design, execution, and evolution of cocktail and beverage programs, including staff training on mixology techniques and guest engagement.
3. Conceptualize and implement seasonal bar activations and initiatives to drive revenue and enhance guest experiences.
4. Ensure compliance with health, sanitation, and liquor regulations, including Local 2 union guidelines.
5. Promote bar visibility and business through strategic marketing efforts, including expanding the 7Tables database.
6. Monitor and maintain service quality and beverage presentation through daily lineups, audits, and guest feedback.
7. Collaborate with other departments to maintain cleanliness, maintenance, and aesthetics of bar areas.
8. Provide leadership and direction to the bar team, including scheduling, performance evaluations, hiring input, and development planning.
9. Maintain labor and beverage costs within budget and productivity targets.
10. Conduct daily and monthly training sessions to improve product knowledge and service standards.
11. Manage scheduling, vacation bidding, and payroll in accordance with Local 2 union standards.
12. Complete departmental compliance training timely.

Required Qualifications:

1. High school diploma or equivalent; college degree preferred.
2. At least 3 years of leadership experience in luxury hotel bars or upscale cocktail outlets.
3. Deep knowledge of beverages and current cocktail trends.
4. Familiarity with POS systems (preferably Simphony) and back-office software (Excel, Word, Adobe).
5. Knowledge of Local 2 union rules and standards.
6. Excellent communication skills in English; multilingual skills a plus.
7. Flexible schedule, including evenings, weekends, and holidays.
8. Energetic leadership style with ability to manage high and low volume periods.
9. Strong organizational and team-building skills.

Physical Abilities:

• Lift objects up to 20 pounds.
• Require grasping, writing, standing, sitting, walking, bending, climbing, and visual acuity.
• Able to stand, sit, or walk for extended periods.
• Reach overhead and below knees, including bending, twisting, pulling, and stooping.

This job description is not exhaustive and may change based on operational needs. Employees may be asked to perform other duties as assigned. This document does not constitute a contract of employment. Varying schedules, including overtime, weekends, and holidays, may be required. Sonesta is an equal opportunity employer committed to diversity and inclusion. We provide reasonable accommodations for applicants with disabilities. Contact [e-mail] for assistance.