Banquets Server

Kalahari Resorts & Conventions; Wisconsin Dells (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Holiday pay

Health, dental, and vision coverage

Employee appreciation events

Education assistance

Job summary

Kalahari Resorts & Conventions in Wisconsin Dells is seeking a Banquet Server to greet guests, take orders accurately, and serve food at posed events. You will support the banquets team from start to finish, ensuring spaces are arranged to spec and guest experiences are outstanding.

Ideal candidates bring prior banquet or server experience, strong customer service, and a flexible schedule that includes weekends and holidays. Join a family of hospitality professionals Lead with Love.

Qualifications

• Prior banquet or server experience preferred.
• Strong customer service and guest relation skills.
• Able to work flexible hours, including weekends and holidays.
• Collaborative, respectful team member with service mindset.

Responsibilities

• Greet banquet guests and take orders accurately.
• Serve food and beverages to guests per function and BEOs.
• Ensure event spaces are arranged to specifications for seamless experiences.
• Maintain attentiveness and courteous service to guests and staff.

Skills

Server experience

Teamwork

Flexible schedule

Customer service

Job description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations, we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates and communities. Treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity water, we’re also committed to bringing clean water to one million people in Africa.

Banquets Server

Kalahari Resorts & Conventions is seeking a Banquet Server. In this role, you will be responsible for greeting banquet guests, taking orders accurately, and serving food. You will assist the banquets team in all aspects of banquets functions from start to finish. As part of our team, you’ll embody our Promise to Lead with Love, guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure event spaces are perfectly arranged according to specifications, creating a welcoming and seamless environment for our guests. Your attention to detail and efficiency will directly enhance both guest satisfaction and the overall success of events.

Key Responsibilities

• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
• Know how to read the banquet event orders (BEO’s) and be familiar with the menu of the assigned function.
• Serve guests according to resort standard in a friendly, courteous, and professional manner.
• At all times be attentive, friendly, helpful, and courteous to guests, fellow associates and management.

What We’re Looking For

• Prior experience as a server and set-up houseperson.
• General food and beverage knowledge, involving at least 1 year of front-of-the-house operations.
• Must be flexible to work long hours including weekends and holidays.
• A leadership style rooted in collaboration, respect, and service to others.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.