Banquets & Events Manager at La Bahia Hotel & Spa

Ensemble Hospitality; Santa Cruz (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

La Bahia Hotel & Spa is seeking a dynamic Banquets & Events Manager to oversee all aspects of banquet operations. This role involves ensuring the highest levels of service, coordinating event logistics, and managing staff training. Ideal candidates have substantial luxury hotel experience and strong leadership skills. This position offers a unique opportunity to lead a dedicated team in a picturesque coastal setting, driving memorable guest experiences.

Qualifications

• 3-4 years of experience in a luxury hotel or resort.
• Excellent beverage knowledge and understanding of F&B service standards.
• Knowledge of local food and alcohol laws.

Responsibilities

• Oversee banquet operations and event execution.
• Develop training tools and service standards.
• Hire, train, and mentor banquet team members.

Skills

Leadership

Communication Skills

Problem-Solving Skills

Organizational Skills

Education

Experience as Banquet & Events Manager or Food and Beverage Manager

Job description

Banquets & Events Manager at La Bahia Hotel & Spa

La Bahia Hotel & Spa, Santa Cruz, California, United States of America

Job Description

Posted Friday, April 25, 2025 at 7:00 AM

La Bahia Hotel & Spa is seeking a dynamic result-drivenBanquets & Events Managerwho serves as the driving force behindflawless event execution. This role encompasses full oversight of all banquet operations, including ballroom events, outdoor functions, and poolside operations, ensuring each occasion meets the highest standards of service excellence. Responsible for end-to-end event management, the manager coordinates intricate logistics, from initial client consultations and customized menu planning with the culinary team to seamless setup, execution, and post-event follow-up. By deliveringimpeccable serviceand innovative programming, the Banquets & Events Manager will uphold La Bahia Hotel & Spa’s service standards (inspired by Forbes) while elevating our beachfront property.

This position has a start date of 6/1/2025.

RESPONSIBILITIES AND JOB DUTIES:

• Responsible for the ongoing Banquet and Pool operations, as well as assisting in refining, updating, and creating training and development tools to elevate the operating standards, practices, and F&B guest experience for the hotel.
• Assist in developing and executing the service standards, selling strategies and menu descriptions in cooperation with the Director of F&B.
• Inspire, coach, train, and develop the Banquet and Pool teams.
• Maintain a work environment that encourages teamwork and nurtures open communication, positive problem solving, growth and development, recognition and respect.
• Control labor through efficient planning, budgeting and maintaining staffing guidelines.
• Control expenses through strategic purchasing decisions and inventory control.
• Ensure that sanitation standards as set forth by the management, local, state and federal regulations are met.
• Operate within compliance for cleanliness and organization of all F&B areas, specifically banquet and pool areas.
• Report monthly inventory and subpar levels to the Director of F&B.
• Train and maintain hotel policies and procedures for the Banquet and Pool Department in conjunction with the luxury culture.
• Responsible for assisting in developing and effective implementation of all Standard Operating Procedures (SOP’s) and training tools for the Banquet and Pool outlets.
• Assist in developing programs for the F&B team, specifically banquets and pool teams, and responsible in overall execution.
• Must appropriately manage performance through effective open communication, development, training, coaching, counseling, guidance, or disciplinary action whichever is most appropriate.
• Perform or appropriately delegate administrative duties related to staffing/scheduling, POS system, daily reporting, cash handling, budget management and competitive surveying to direct reports.
• Must maintain and ensure payroll and service charge distribution is accurately managed and submitted on time to the Accounting team.
• Attends hotel staff meetings and coordinates with other department heads to ensure smooth operation.
• Stays current on local restaurant trends and communicates relevant information effectively to the team.
• Performs all other duties as assigned by management.

QUALIFICATIONS:

• (3/4) years or more minimum experience as Banquet & Events Manager OR Food and Beverage Manager in a luxury hotel and/or resort overseeing multiple F&B outlets.
• Luxury resort experience preferred.
• Dynamic and entrepreneurial - able to lead a team to success by leading by example.
• Knowledge of local and state laws and regulations as it relates to food and alcoholic beverages, ensuring staff have been trained in responsible alcohol service (i.e. TIPS).
• Knowledge of luxury F&B service standards (Forbes 5 Star, AAA 5 Diamond), understanding of labor and F&B cost control, maintenance, merchandising, and accounting.
• Must possess excellent Beverage knowledge.
• Strong leadership skills; a natural motivator.
• Strong business acumen.
• Strong Communication Skills (written, verbal and formal presentation style).
• Strong problem-solving skills.
• Ability to influence others.
• Strong organizational skills.

ABOUT US:

Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit.

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La Bahia Hotel & Spa, Santa Cruz, California, United States of America