Banquet Supervisor - Xfinity Live!

Xfinity Live!; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a vibrant dining and entertainment district as a Banquet Supervisor! This role is crucial for maintaining high service standards and ensuring guest satisfaction during events. You will supervise banquet operations, coordinate with kitchen staff, and promote teamwork across departments. Ideal candidates will have strong leadership and communication skills, along with experience in food and beverage operations. This is your chance to be part of a dynamic environment where your contributions make a difference in creating memorable experiences for guests.

Qualifications

• 1+ year of banquet and F&B operations experience, including supervisory roles.
• Strong leadership, communication, and organizational skills.

Responsibilities

• Supervise day-of-banquet operations and ensure quality service.
• Coordinate with kitchen staff and greet guests for satisfaction.
• Maintain inventory security and prepare facilities for events.

Skills

Leadership

Communication

Organizational Skills

Fluent English

Education

High School Diploma or GED

Job description

Xfinity Live!
1101 Pattison Ave
Philadelphia, PA 19148, USA

Norfolk’s premier dining and entertainment district is a central place where you can hang out, dine, and relax with your whole family. Waterside District features the best of national, regional, and local restaurants and offers live music, festivals, and more. Located in the heart of the central business district and adjacent to Norfolk’s world-class waterfront and festival site, Waterside District is a central gathering place for residents and visitors alike.

Banquet Supervisor Responsibilities include, but are not limited to:

• Maintain quality, service, and operating standards to ensure consistency.
• Supervise day-of-banquet operations, including team communication, scheduling, and policy enforcement.
• Ensure rooms are set up and service is delivered according to guest expectations and banquet event orders. Conduct pre-function meetings, inspect setups, and ensure cleanliness and proper layout.
• Coordinate with kitchen staff on menu details, delivery times, and technical needs such as AV equipment.
• Greet guests, respond to requests and complaints professionally, and implement service recovery guidelines to ensure guest satisfaction.
• Review guest checks with clients post-event and obtain signatures.
• Maintain procedures for inventory security, financial transactions, and supplies replenishment to minimize waste and misuse.
• Prepare banquet equipment and facilities for upcoming events, ensuring cleanliness and proper stocking.
• Promote teamwork and quality service through daily communication with other departments.
• Meet educational and experience requirements: a high school diploma or GED, at least 1 year of banquet and F&B operations experience, including supervisory roles.
• Must speak fluent English and demonstrate leadership, communication, and organizational skills.

The Banquet Supervisor position requires the ability to perform the following:

• Handle items weighing up to 75 pounds.
• Move about the function areas and outlet(s).
• Bend, stoop, stand, and kneel as required.
• Withstand climate temperature changes in the work area.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer. This employer is committed to notifying all applicants of their rights under federal employment laws. For more information, review the 'Know Your Rights' notice from the Department of Labor.