Banquet Set-Up/Server

Hollander Hospitality; Portland (OR); On-site; USD 28,000 - 42,000; Full time

Job summary

An established industry player is seeking a Banquet Set-up/Server to enhance guest experiences at their vibrant venue. This role involves timely setup, food and beverage service, and teardown of banquet functions. Ideal candidates will have a strong commitment to customer service and the ability to thrive in a dynamic environment. Join a team that values its members and offers a supportive atmosphere, where your contributions directly impact memorable events and guest satisfaction. If you are passionate about hospitality and enjoy working with people, this opportunity is perfect for you!

Benefits

Paid Time Off

Holiday Pay

Supplemental Insurance

Employee Assistance Program

Complimentary Parking

Employee Meals

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Qualifications

• Knowledge of customer service principles and food service standards.
• Ability to manage time and multi-task in a fast-paced environment.

Responsibilities

• Create exceptional guest experiences through setup and service.
• Ensure compliance with safety practices and banquet standards.

Skills

Customer Service Principles

Food and Beverage Service Standards

Time Management

Active Listening

Multi-tasking

Effective Communication

Education

High School Diploma or Equivalent

Two Years Banquet/Food Service Experience

Job description

Crowne Plaza Portland Downtown - Convention Center

Guest Rooms & Suites: 241

# of Event Spaces: 7

1441 NE 2nd Avenue
Portland, OR 97232

[phone]

Explore career possibilities at Crowne Plaza Portland Downtown - Convention Center

Location: Portland, OR

Job Id: 199

# of Openings: 1

BANQUET SET-UP/SERVER
The Crowne Plaza Portland Downtown - Convention Center is seeking a Banquet Set-up/Server to join our team. The Banquet Set-Up/Server is responsible for creating an exceptional guest experience through timely setup, food & beverage service, and tear down of banquet functions.

ABOUT US

At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. We recognize that our team is our foundation and greatest asset.

We look for people who excel in their role and are committed to delivering excellent experiences for guests.

STATUS:

• On-call

SCHEDULE:

• Variable schedule; Must be available weekends and holidays

RATE OF PAY:

BENEFITS AND PERKS:

• Paid Time Off & Holiday Pay
• Supplemental Insurance
• Employee Assistance Program
• Complimentary Parking
• Employee Meals
• Insurance - Medical, Dental, Vision, Life and AD&D
• 401(k) with Employer Match

QUALIFICATIONS
Knowledge of:

• Principles of providing customer service, including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction.
• Safety practices and procedures regarding emergency situations in the banquet department.
• Food and beverage service standards and appropriate table settings.
• Banquet space and set up procedures and standards.
• Basic mathematical calculations.

Skills and Ability to:

• Physical strength and manual dexterity to operate necessary equipment and perform required duties.
• Actively listen and give full attention to guests, asking questions when necessary to meet their needs.
• Multi-task and maintain composure in a fast-paced environment.
• Manage time to meet productivity standards.
• Communicate effectively in English with guests and co-workers.
• Wear appropriate uniform and slip-resistant footwear.
• Acknowledge and abide by company programs, policies, procedures, and brand standards.
• Meet attendance requirements with dependability and consistency.

Education and Experience:

• High school diploma or equivalent.
• Two years banquet/food service or related experience preferred.

Licenses:

PHYSICAL REQUIREMENTS:
Heavy Work: Exerting up to 100 lbs. of force occasionally, and/or up to 50 lbs. of force frequently, and/or up to 20 lbs. of force constantly to move objects.
Must be able to stand, walk, bend, climb, lift, carry, crouch, kneel, push, pull, reach, and see.

Drug Free Workplace, Equal Opportunity, E-Verify Employer