Banquet Set-up/Houseman

HEI Hotels & Resorts; Boerne (TX); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical & Dental

Vision insurance

Paid time off

401(k) with company match

Hotel room discounts

Job summary

HEI Hotels & Resorts seeks a Banquet Setup Associate to prepare meeting spaces, transport heavy items, and ensure a positive guest experience. You will set up rooms per guest specifications, stock and refresh supplies, and break down spaces after events.

Expect considerable physical activity, long standing periods, and strict adherence to schedules. Benefits include medical and retirement programs, and hotel discounts.

Qualifications

• Knowledge of equipment and setup styles for meeting rooms (tables, chairs, staging).
• Ability to lift/move tables, chairs, and podiums up to 100 lbs.
• Continuous physical activity during shift for setup/breakdown.
• Ability to lift/carry goods up to 500 lbs with/without accommodation.
• Stand for long periods; maintain clear verbal/written communication.

Responsibilities

• Set up meeting rooms to guest specifications; move materials between storage and rooms.
• Supply/refresh meeting rooms with clean glasses and water.
• Break down rooms after meetings and reset for next function.
• Maintain cleaning schedule for rooms/ballrooms to keep them presentable.
• Adhere to attendance rules and be available regularly.
• Perform other duties as assigned.

Skills

Equipment knowledge

Heavy lifting

Physical stamina

Verbal communication

Written communication

Job description

About Us

Imagine being greeted by the rugged limestone hills, big blue skies, and fresh country air of Tapatio Springs Hill Country Resort at the top of every workday. Working at our 220-acre resort combines the natural beauty of our surroundings with the warmth of true Texas spirit. Join a team of dedicated professionals who welcome with big smiles and even bigger hearts. At Tapatio Springs, our warm and open company culture comes through in a working environment where country music and spirit are ever-present. When it comes to our commitment to our team, we walk the walk by offering employees competitive compensation and an impressive benefits package, including: Flexible scheduling for all employees, employee appreciation and targeted training programs, employee discounts on room rates and at restaurants, golf course and pro shop We also make time to celebrate our team with special parties, casual happy hours, and other social activities that foster connection.

Compensation

Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Overview

Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.

Essential Duties and Responsibilities

• Communicate with supervisor throughout shift to be aware of the work.

• Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.

• Supply and replenish meeting rooms with clean glasses and fresh water.

• Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.

• Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.).

• Ability to lift and move multiple tables and chairs and podiums weighing up to 100 lbs. through a crowded room with or without reasonable accommodation.

• This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down with or without reasonable accommodation.

• Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs. with or without reasonable accommodation.

• Ability to stand for long periods of time with or without reasonable accommodation.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.