Banquet Set Up-Carolina-Seasonal

Pinehurst Resort; Pinehurst (NC); On-site; USD 19,000 - 34,000; Full time

Job summary

Pinehurst Resort is seeking a banquet operations team member to set up and break down banquet functions, assist management, and ensure guest satisfaction. This role requires attention to detail, strong customer service, and active participation in maintaining the resort's standards.

Candidates should have a high school diploma or GED with a few months of related experience. The position may involve driving a company vehicle and working across locations, including holidays, with physical tasks as

Qualifications

• High school diploma or GED plus 3 months related experience.
• Ability to drive company vehicle per policy.
• Willingness to work holidays and various outlets.
• Maintain guest service and cleanliness standards.

Responsibilities

• Set up, breakdown and store banquet furniture and equipment.
• Follow BEO and work list when setting rooms.
• Check in with supervisor and receive duties for the shift.
• Assist guests with special requests.
• Maintain cleanliness of the resort and banquet areas.
• Ensure water, pads, pens, glasses, and candy bowls are in place.
• Work across Food & Beverage outlets as needed, including holidays.

Skills

Guest service

Defensive driving

Professional conduct

Communication

Education

High school diploma or GED

Job description

Culture

Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

$14-$25 Average Per Hour Annually

Culture

Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

Summary

Set up and break down banquet functions following the work list. Clean and return proper storage area. Assist banquet management to ensure guest satisfaction.

EDUCATION And/or EXPERIENCE

High school diploma or general education degree (GED) and a minimum of three months related experience; or equivalent combination of education and experience.

Essential Duties And Responsibilities

• This position involves driving a company vehicle and/or company insured vehicle. A valid driver’s license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy. Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations.
• Set up, breakdown and store banquet furniture and equipment
• Follow BEO and work list when setting rooms.
• Check in with supervisor and receive duties for the shift.
• Assist all guests when special requests are made.
• Actively participate in maintaining the overall cleanliness of the resort, as well as the banquet department.
• Never disturb any guest's materials or displays left over night.
• Refresh rooms when needed following standards in manual.
• Vacuum carpets in detail in all meeting rooms before setting up.
• Maintain a courteous and professional attitude at all times when dealing with guests and fellow employees.
• Place water in room no more than 30 minutes before function begins.
• Place pads, pens, glasses, water pitcher and candy bowl in proper place.
• Follow Resort Standards of Operation procedures
• In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, and talk or hear. The employee must occasionally lift and/or move up to 150 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.